Management Institute
Presents the 4th Annual AHEAD Management Institutes
February 4 - 6, 2010
The Sheraton Hotel
New Orleans, Louisiana
Institute #1: The Institute for New and Newer Disability Services Managers
Institute #2: For the Aspiring Executive: Management Strategies and Tools for
Directing a Disability Services Program
Institute #3: Keeping Up and Keeping It Legal
Friday Afternoon Seminars
Saturday, February 6, 2010: 9:00 a.m. – 12:30 p.m.
Host Hotel
Plus an engaging Saturday morning plenary session for ALL attendees:
“Documentation of Disability: That Was Then, This Is Now”
The AHEAD Management Institutes offer Disability Service, Resource, and ADA Professionals in higher education a time- and cost-effective opportunity to come together with their colleagues for intensive learning, and study timely issues related to managing disability service and resources in higher education.
Each attendee will choose:
- one of the three topical tracks to attend all day Thursday and Friday morning of the Institute,
- one of the two special seminar topics on Friday afternoon,
- and will participate in a terrific Saturday morning plenary event.
Registration fees for the Institute include all instruction, materials, supplies, mid-morning and mid-afternoon refreshment breaks, and continental breakfast each morning.
“This was THE BEST professional development workshop I’ve ever
attended… in over 20 years! The content and presentation style were both
superb. I wouldn’t think of missing this in 2010! These Management Institutes
are absolutely indispensible!”
- 2009 Management Institute Attendee
Institute #1
The Institute for New and Newer Disability Services/Resource Managers & Coordinators
Carol Funckes, University of Arizona
Nancy Hart, Lane Community College (Oregon)
New professionals are entering the field of postsecondary disability services every day from areas as diverse as student affairs, vocational rehabilitation, special education, and counseling. While we come with diverse backgrounds and knowledge bases, our common goals are to manage an effective disability resource office that provides appropriate services and to positively impact the view of disability, access and inclusion on our campuses. Through lecture, active participation and case study, this two-day Institute will provide new and developing professionals with a comprehensive introduction to the issues that shape postsecondary disability services.
Topics to be covered include:
- foundations of disability services, including models of disability in society and in higher education, philosophical underpinnings of the field, and foundational program and professional standards;
- essential legal, policy and best practice approaches to assessing eligibility, determining reasonable accommodations, coordinating services, and creating inclusive campus environments;
- strategies for developing and refining mission, vision, and strategic planning activities to frame the role of the disability resource office within the institution and provide a framework for excellence;
- campus training and outreach: collaboration, consultation, and institutional advocacy and leadership;
- program management: record keeping, resource management, staff development, and program review and assessment.
Audience: Novice
Presenters:
Carol Funckes and Nancy Hart have extensive experience in the fields of disability
services, higher education, multicultural and student affairs, and program
management. They currently work as Disability Resource managers on university
and community college campus. Each has over 20 years of experience in the
field and has been a frequent, well-received presenter and trainer at national
conferences, such as AHEAD and NASPA, and at local and campus-based events.
They have each served on AHEAD’s Board of Directors.
Thursday, February 4, 2010: 9:00 a.m. - 5:30 p.m.
Friday, February 5, 2010: 9:00 a.m. – 12:30 p.m.
Institute #2
For the Aspiring Executive: Management Strategies and Tools for Directing
Disability Services/Resource Programs
Trey Duffy, California Polytechnic State University, San Luis Obispo
Planning, evaluating, reporting, supervising, coordinating, and developing are all tasks performed in the administration of a disability services program. Many DS personnel are responsible for managing what is essentially a small business. However, few come to the position prepared to perform many of the complex tasks associated with running a business. This workshop will present strategies and methods for addressing and accomplishing some of the duties associated with running a disability service delivery operation. Topics to be covered include:
- Evaluating and adopting a management style
- Business models for decision-making (SWOT, TQM, etc.)
- Identifying and implementing learning outcomes
- Career development: skills needed for upward mobility
- Data collection and reporting
- Using data to support needs (e.g. how much does it cost to accommodate one exam, to provide a page of e-text, to provide interpreting for one course?)
- Budgets: planning, managing and reporting
- Personnel: how many needed to do what?; work plans, performance evaluations
- Process Improvement: methods for improving processes without extensive effort
- Program Evaluation: simple ways to know if you are being successful
- Strategic planning
- Running effective meetings
- Using campus information technologies for service requests and delivery
Audience: Intermediate to Advanced
Presenter:
Past President of AHEAD, Trey Duffy has been the director of the Disability
Resource Center at California Polytechnical State University-San Luis Obispo
since 2006. Prior to that, he served as an Associate Dean of Students, Assistant
Dean of Students and Director of the McBurney Disability Resource Center
at the University of Wisconsin in Madison, Wisconsin for 17 years. His professional
areas of interest include disability rights and culture, continuous improvement
and total quality management, program evaluation, and human resource management.
Thursday, February 4, 2010: 9:00 a.m. - 5:30 p.m.
Friday, February 5, 2010: 9:00 a.m. – 12:30 p.m.
Institute #3
Keeping Up and Keeping It Legal: How to Manage Physical Access Issues
on Campus, Stay Current on ADA Requirements, and Learn from What Others did
Wrong – and
Right
Irene Bowen, J.D., ADA-One, LLC
Jack Catlin, A.I.A., LCM Architects
The University of Michigan, McNeese State University, several California campuses, the University of Chicago, and other campuses -- both public and private -- have been recent subjects of complaints, OCR or DOJ reviews, or litigation about physical access. Some agreements impose sweeping requirements, close monitoring and heavy attorney’s fees. Learn from a former DOJ attorney and an architect who has acted as an expert for several universities, about what can go wrong and how you can help your institution avoid these consequences, through planning for compliance and responding appropriately to developing problems.
Our topics will include:
- What options do OCR, DOJ, and private litigants have? Overview of the enforcement process.
- What?! The university had to do all THAT because of a lawsuit?! What the courts, DOJ, and Ed have required of colleges and universities: specific litigation, consent decrees, settlement agreements
- What do we really have to do, and how do we know the latest developments and expectations?
- Difficult issues: emergency preparedness, housing, fraternities and sororities, transportation
- The best defense is a good offense: How do we prevent/respond to complaints? How do we work with others on campus?
- How do we do a self-evaluation? And why should we?
- How do we do a transition plan? What if we already did one? Can we do it ourselves, or do we need to hire a consultant? How have others done it?
Audience: Intermediate
Presenters:
Now a private consultant, Irene Bowen was a DRS Deputy Chief for Enforcement,
at the Department of Justice, until August 2008. She oversaw ADA investigations
and litigation, including investigations of and agreements with several universities.
Today she provides consultation to individuals, businesses, and other entities
and presents to a variety of audiences. Jack Catlin is a partner in the firm
of LCM Architects in Chicago. He was the first practicing architect to serve
as chair of the U.S. Access Board, and is an expert in accessibility compliance
and Universal Design.
Thursday, February 4, 2010: 9:00 a.m. - 5:30 p.m.
Friday, February 5, 2010: 9:00 a.m. - 12:30 p.m.
Friday Afternoon Seminars
Choose from one of these timely seminar sessions:
Friday, February 5, 2010: 2:00 p.m. – 5:30 p.m.
Management Applied: Examining Thorny Issues in Disability and Higher Education
Trey Duffy, California Polytechnic State University, San Luis Obispo
Carol Funckes, University of Arizona
Nancy Hart, Lane Community College (Oregon)
Bring your most perplexing, confounding, and multifarious issues and see if you can baffle our workshop facilitators. Service animals, course substitutions, late withdrawals, attendance policies, student misconduct, technical standards, open enrollment schools, unsupportive campus climates, implementing universal design. You bring it and they decipher, unravel and get to the bottom of it. If participants run out of issues, the facilitators will try and stump the audience.
Audience: Novice to Intermediate
Are the DOJ ADA Rules Changing?
Irene Bowen, J.D., ADA-One, LLC
Jack Catlin, A.I.A., LCM Architects
L. Scott Lissner, The Ohio State University
Part I: Update on DOJ rules
By February 2010, the EEOC may have issued final regulations under the ADA
Amendments Act (resetting the definition of “disability”). But
at DOJ, a whole separate rulemaking process is under way, and it will affect
the ADA as well as (eventually) section 504. In June 2008, the first major
changes to the ADA regulations for public and private entities (including colleges
and universities) were proposed. Final regulations, based on the proposals,
could be out by early 2010. You need to start now to understand the implications
for your campus.
The first of two sessions will present an overview of the proposals as to such
major topics as service animals, accommodations for testing, effective communication,
policies, maintenance of features, barrier removal, housing, and program access.
Part II: Update on accessibility standards
DOJ’s proposal also includes new ADA accessibility standards. They are
broader in scope than the current standards, and more specific. The second
session will offer an overview of the proposed standards, with an emphasis
on how they affect higher education, including administrative buildings, residence
halls, classrooms, auditoriums, stadiums, parking, access among buildings,
and virtually all other facilities and areas on campus.
Audience: Intermediate to Advanced
The AHEAD Management Institute includes this crucial Saturday morning plenary session for all attendees!
Documentation of Disability: That Was Then, This Is Now
L. Scott Lissner, The Ohio State University
Jane Jarrow, Disability Access Information and Support
The “AHEAD Best Practices: Documentation of Disability in Higher Education” have helped disability service providers organize their thinking and move towards consensus on the necessary elements of disability documentation. Since their inception there have been changes to the regulations for assessment under IDEA, a technological shift in how we interact with many of our students, the return of recent veterans to our campuses and a new definition of disability with the passage of the ADA Amendments Act. These changes present providers with new challenges and possibilities! How do the ADA Amendments Act and Department of Justice alter our understanding of the documentation process? What questions do we need to start asking regularly of all students with disabilities to better understand the impact of their disability on access to all of our programs emphasizing technology, communications, classroom and practica? This session will discuss the past, present, and future of disability documentation in higher education.
Saturday, February 6, 2010: 9:00 a.m. – 12:30 p.m.
Presenters:
A prolific presenter for AHEAD and other professional organizations, L. Scott
Lissner is the ADA Coordinator for The Ohio State University and Fellow of
the John Glenn Institute of Public Policy and Public Service. He convenes
the annual, Multiple Perspectives on Access, Inclusion & Disability international
conference, now in its tenth year. President of Disability Access Information
and Support, Jane Jarrow has some 30 years of experience in the higher education
and disability field. A key technical advisor, she is an acknowledged leader
with a vast resume of publications and international presentations.
Host Hotel
All activities and housing for the 2010 AHEAD Management Institutes will be hosted by the Sheraton New Orleans Hotel right on Canal Street in the heart of it all!
Located on historic Canal Street just steps from the French Quarter, the Sheraton New Orleans Hotel is a short walk from Bourbon Street, the Ernest M. Morial Convention Center, the Aquarium of the Americas, IMAX Theater, Riverwalk Marketplace, and the assortment of renowned restaurants and live music clubs of the Vieux Carré. Sheraton New Orleans is where new stories begin as you refresh in their welcoming environment.
AHEAD has secured sleeping rooms for Management Institute Attendees at nearly 50% off the hotel’s standard rate. The room rate for AHEAD attendees is US$129 + tax per night for a single or double room. Reservations must be made by calling the hotel directly, and asking for the “AHEAD Group Rate,” before January 11, 2010.
Based on availability at the time of booking, the Sheraton is offering to extend the AHEAD Group Rate for attendees up to two days before and after the event – just in case you’d like to do some sightseeing and take in more of one of America’s greatest cities.
The Sheraton New Orleans Hotel
500 Canal Street
New Orleans, LA 70130
For reservations call the hotel at: 504-525-2500
You may want to “visit” the hotel in advance at:
www.sheratonneworleans.com
Registration Instructions
To register for the 2010 AHEAD Management Institutes, please complete the registration form (PDF format) included here, and return with payment or purchase order on or before January 21, 2010 to:
AHEAD Management Institute Registration
107 Commerce Center Drive, Suite 204
Huntersville, NC 28078
or FAX to: 704-948-7779
CRCC CEU’s will be available for all institute events. Please visit the
CEU Table on site.
Register by December 23, 2009 for the very best value!
Questions? Call AHEAD at 704-947-7779
