The 7th Annual AHEAD Management Institutes

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January 31 - February 2, 2013
The Westin Long Beach
Long Beach, California, USA

The AHEAD Management Institutes offer administrators and other professionals in postsecondary education an intensive opportunity to learn from respected instructed in an interactive learning setting.

Each attendee will choose one of four topical tracks to attend all day Thursday and Friday of the Institute:

Institute #1:	The Institute for New and Newer Disability Services Managers
Institute #2:	Creating the Future: Tools and Techniques to Strategically Lead and Enhance Disability Services
Institute #3:	Disability Services in the Community College: Key Issues and Best Practices
Institute #4:	Writing to Win! Mastering Program Planning, Fund Research, and Proposal Composition Strategies

plus a Saturday morning plenary session for ALL attendees:
Disability in the News: A Review of Important Cases, Letters, and Guidance that Impact Your Work

Special discounted pricing for all AHEAD & CAPED Members!
Additional discounts available for registrations received by December 20th, 2012.

Registration fees for the Institute include all instruction materials, mid-morning and mid-afternoon refreshment breaks, and continental breakfast each morning.

AHEAD has applied for CEU pre-approval from the Commission for Rehabilitation Counselor Certification for this training event. Further details will be available on site in Long Beach.

Institute #1
The Institute for New and Newer Disability Services Managers

Carol Funckes, University of Arizona
Chris Lanterman, Northern Arizona University

Thursday, January 31, 2013 9:00 am – 5:30 pm
Friday, February 1, 2013 9:00 am – 5:30 pm

Designed for disability resource directors, coordinators and staff members who are new to the field or seeking to refresh their approach, this two-day Institute offers a comprehensive overview of the issues that shape postsecondary disability services in today’s changing climate. No longer only a service office for students, the disability resource office is an increasingly vital center of information, collaboration, and technical assistance for the campus community. Higher education administrators, faculty, and students rely on disability resource personnel to provide effective consultation and services to create inclusive, welcoming campus environments.

Through lecture, discussion, and resource sharing, we will explore how legal and philosophical frameworks intersect with the practical realities of working in higher education today and identify opportunities for personal and programmatic growth and innovation. We will discuss strategies for moving our campuses beyond a compliance narrative and provide the opportunity for participants to develop a professional network and find confidence in their role as campus leaders. Topics to be covered include:

the basics of disability service in higher education, including our legal foundation, frames of disability, the importance of disability studies scholarship, and the emerging body of knowledge and practice related to universal design;
promising approaches for using interview and a variety of forms of information, including third-party documentation, as tools for assessing barriers and planning individual strategies;
strategies for developing and refining mission and vision and for engaging in strategic planning to frame the institution-wide role of the disability resource office, whether that “office” is one person doing the work in combination with other responsibilities or a large staff of professionals;
campus training and outreach: collaboration, consultation, and institutional advocacy and leadership;
office management: record keeping, resource management, staff development, and program review and assessment.

Audience: Novice

Institute #2
Creating the Future: Tools and Techniques to Strategically Lead and Enhance Disability Services

Emily Lucio, The Catholic University of America
Karen Pettus, University of South Carolina
Tom L. Thompson, Higher Education Consultant; Emeritus Director – Harper College

Thursday, January 31, 2013 9:00 am – 5:30 pm
Friday, February 1, 2013 9:00 am – 5:30 pm

As a disability services (DS) professional, have you ever felt as though your only job is to keep services flowing and to minimize complaints? Do you want to become a change agent on your campus while running an effective department? The challenge for DS providers is to emerge from these changing times with a clearer vision of our mission and purpose, assessment practices, and resource development. This presentation will provide DS professionals with an overview of the key elements of strategic planning, campus impact, and operational excellence for all levels of professionals.

Working and leading on campus within a DS program requires you to become aware of your own campus culture, particularly as it relates to priorities, decision making, budgetary allocations, and accountability. Campuses have become more data driven and resources tend to be allocated when they align with institutional priorities, are supported by relevant data, and when the request is part of an ongoing communication strategy. During this workshop, presenters will use handouts, worksheets, and case studies to assist providers in evaluating and/or developing their strategic plan (mission statement, values statement and vision), enhancing campus accessibility, and in creating outstanding services and resources.

Ideally an institution’s or department’s work is driven by a mission with goals and objectives, inclusive of regular assessment and evaluation, and supported by adequate resources allocated and managed to achieve the desired goals. Budgeting is the practice of planning adequate financial resources to cover the planned and unexpected expenditures for a given period of time (fiscal year for example). Monitoring of expenditures is necessary in order to stay within the budget and to plan for and draw on reserves when unexpected expenditures occur. By addressing strategic planning, assessment, and resource development, DS providers can influence their office and institution in ways that will result in improved accommodations for students with disabilities and a more inclusive, accessible campus.

Audience: Intermediate to Advanced

Institute #3
Disability Services in the Community College: Key Issues and Best Practices

Joan Friend, St. Louis Community College
Linda Nissenbaum, St. Louis Community College

Thursday, January 31, 2013 9:00 am – 5:30 pm
Friday, February 1, 2013 9:00 am – 5:30 pm

This institute will enhance the professional preparation and administrative effectiveness of participants who work specifically in a community college setting. The interactive workshop will share an overview of successful practices with time for application of principles through case studies and group discussion. Participants will receive sample policies and procedures, documentation evaluation guidelines, faculty training resources, and programming and orientation ideas. The two-day program will include these focus areas among others:

Transition and Enrollment: Who is a qualified student in an open admissions institution? Student and parental needs and expectations vs. institutional needs and expectations, placement testing and enrollment process, disability documentation, accommodation determination, and faculty notification process.
Service Provision: How to provide appropriate classroom accommodations such as notetakers, alternative formats, alternative testing, alternative seating, in-class assistance, personal care attendants, course substitution and waivers, distance education and web accessibility, interpreting, and assistive technology. Current legal issues impacting higher education, including the new ADAAA standards and regulations.
Administrative Issues: Should your office be in student services or instructional services? Should your program offer centralized versus decentralized services? How should you budget and staff the office? Collaboration and partnerships with students, faculty, and staff. Policy and procedure development, grievance process, legal issues, data collection and reports. Long range planning, preventing burnout and staff development.

An interactive roundtable discussion on key topics will be held on Friday afternoon. Attendees will have an opportunity to share their research and projects, and discuss promising practices in management, service delivery, and instruction. Further instructions about this will be sent to
all registrants.

Audience: Beginner through Intermediate

Institute #4
Writing to Win! Mastering Program Planning, Fund Research, and Proposal Composition Strategies

Stephan J. Hamlin-Smith, AHEAD Executive Director

Thursday, January 31, 2013 9:00 am – 5:30 pm
Friday, February 1, 2013 9:00 am – 5:30 pm

As traditional funding sources for quality inventive programs and services become ever-more scarce, the absolute need for higher education disability professionals to have refined abilities in program planning, funding research, and proposal writing is increasingly essential. Through a combination of expert lectures, interactive exercises, and practical activities; participants in this highly engaging institute program will become adept in the crucial skills necessary to research, plan, and deliver effective grant proposals.

Participants will immerse themselves in an “apply while learning, and learn while applying” model, through working on the fundamentals of their self-chosen real-world proposal throughout the classroom time.

The institute content will focus on three major areas:

Essential elements and processes of program planning
This institute is centered in the understanding that “it’s all about the program.” This intensive course will teach professional program development essentials and program evaluation. Most grant writing “workshops” address program development and evaluation as separate from the writing of a proposal; this institute will build on the crucial relationship between overall program planning and grant writing.

Funding and support research
This institute will address the essential elements of foundation, corporation, and government grant research. The research process will be addressed as a strategic approach that focuses on research as an integrated part of the grant seeking process. This program will teach participants how to use research as a crucial component of the strategic grant acquisition effort.

Professional quality grant composition
This program is specifically designed to benefit both the novice and experienced grant proposal writer or program planner. In addition to addressing the basic components of a grant proposal, this institute is infused with expert principles that will lead to a mastery of the process. Strategy resides at the forefront of this institute’s intent to illustrate grant writing as an integrated, multidimensional, and dynamic endeavor.

Participants will complete this two-day institute with a thorough understanding of, and expertise in, the holistic approaches necessary to secure funding through quality program planning, research, and grant proposal writing.

Audience: Intermediate to Advanced

Saturday Plenary
Disability in the News: A Review of Important Cases, Letters, and Guidance that Impact Your Work
Paul Grossman, University of California, Hastings College of Law
(Mr. Grossman is participating in his private capacity. The views expressed in his presentations will be the result of his independent research and do not necessarily represent the views of the US Department of Education or government.)

Saturday, February 2, 2013 9:00 am – 12:30 pm

The legal landscape post-ADAAA continues to be active in the employment, facilities, and education settings. Higher education administrators need to pay attention to current regulations and recent legal cases and developments in order to make informed decisions for their campuses.

This review - designed specifically for postsecondary professionals - presents what has taken place in the Federal Courts and the Office for Civil Rights over the past year, and how that impacts your mission and students. Highlighted content includes guidance about fundamental alterations and academic requirements.

Audience: All

2013 AHEAD Management Institute General Schedule

Thursday, January 31
8:00 am – 9:00 am	Continental Breakfast* & Registration
9:00 – 10:30 am	Content Session 1
10:30 – 10:45 am	Refreshment Break*
10:45 am – 12:30 pm	Content Session 2
12:30 – 2:00 pm	Lunch on Your Own
2:00 – 3:30 pm	Content Session 3
3:30 – 3:45 pm	Refreshment Break*
3:45 – 5:30 pm	Content Session 4

Friday, February 1
8:30 am – 9:00 am	Continental Breakfast*
9:00 – 10:30 am	Content Session 5
10:30 – 10:45 am	Refreshment Break*
10:45 am – 12:30 pm	Content Session 6
12:30 – 2:00 pm	Lunch on Your Own
2:00 – 3:30 pm	Content Session 7
3:30 – 3:45 pm	Refreshment Break*
3:45 – 5:30 pm	Content Session 8

Saturday, February 2
8:30 am – 9:00 am	Continental Breakfast*
9:00 – 12:30 am	Disability in the News: A Review of Important Cases, Letters, and Guidance that Impact Your Work
10:30 – 10:45 am	Refreshment Break*

*Included in registration

Institute Faculty

Joan Friend
Dr. Friend is the Director of Enrollment Management at St. Louis Community College. STLCC has four campuses serving 26,000 credit students. Formerly the ADA/Student Civil Rights Compliance Coordinator for the Metropolitan Community College in Kansas City, Missouri, Joanie was responsible for ADA Compliance, employee accommodations, deaf student services, and assistive technology for five campuses serving 18,000 credit students annually. She has a B.A. in Urban Affairs, an M.A. in Counseling, and an Ed.D. in Higher and Adult Education from the University of Missouri. Dr. Friend has conducted national research, published and provided training and consulting on disability services higher education. She is co-author of The ADA Coordinator’s Guide to Campus Compliance, published by LRP and a former Board member of AHEAD. In 2004-2005, Dr. Friend was an American Council on Education Fellow studying enrollment management at Richland College in the Dallas County Community College District.

Carol Funckes
Carol is the Associate Director of the University of Arizona’s Disability Resources and a Past President of AHEAD. She is the Chair of AHEAD’s Standing Committee on Professional Development, was a trainer for a federally-funded grant on progressive service delivery, and is an Advisory Board member for pepnet 2. Carol has worked in postsecondary disability services for over 30 years, is a frequent presenter at national conferences and conducts on-site reviews of disability resource service offices. At the University of Arizona, Carol works with a staff of Access Consultants, technology staff, and service coordinators responsible for coordinating accommodations for students and resources for faculty.

Paul Grossman
(Mr. Grossman is participating in his private capacity. The views expressed in his presentations will be the result of his independent research and do not necessarily represent the views of the US Department of Education or government.)

Paul Grossman, JD is a civil rights lawyer who has handled school desegregation and other access-to-education cases for three decades. He has served for over twenty years as the chief regional attorney of the San Francisco office of the U.S. Department of Education, Office for Civil Rights and is a nationally recognized authority on the topic of disability and higher education. He founded the disability law course at the University of California’s Hastings College of Law and is an adjunct professor of disability law at the University of California’s Hastings College of Law. He has been a regular, authoritative presenter for AHEAD, and the California Association of PostSecondary Educators of Persons with Disabilities (CAPED), and numerous other audiences. He has received honors from AHEAD, CAPED, and the Department of Education for his work and authorship in the field of students with disabilities.

Stephan J. Hamlin-Smith
Since 2002, Stephan has been the executive director of the AHEAD. In his position with AHEAD he directs the overall operations, staff, public engagement, member services, funding, and external relations of the organization that currently serves over 2,700 institutional and individual members in 17 countries. AHEAD has 33 U.S. State and multi-state affiliate organizations. In 2010, he also became the executive officer of the Society for Disability Studies (SDS), the largest academic society in the world dedicated to the advancement of disability studies as an academic discipline, with over 500 members in 13 countries. In 2010 Stephan was appointed as a commissioner for the U.S. Department of Education to address barriers related to accessibility of instructional materials in postsecondary education. In 2012 AHEAD welcomed the highly-regarded Accessing Higher Ground Accessible Technology Conference as a part of the AHEAD family.

In addition to a long history of his own successful writing and planning work, Stephan became certified by the Grantsmanship Center, and has taught corporate, higher education, and non-profit professionals strategic grantwriting and program planning since 1992. He often serves as an expert reviewer for foundation and governmental grant competitions.

Chris Lanterman
Chris is a Sr. Lecturer in the College of Education at Northern Arizona University. He teaches courses in secondary special education, disability studies, and universal design. Chris has presented nationally and internationally on the topic of universal design in higher education, has published articles and book chapters on the topic of universal design, and recently co-edited the JUST Design special issue of the JPED. In 2008, he received the Student Recognition Award from AHEAD as a doctoral candidate in Curriculum and Instruction at Northern Arizona University. As an instructor and member of the NAU Commission on Disability Access and Design, Chris brings an important perspective on the campus-wide work of the disability resource office.

Emily Lucio
Since 1991, Emily has worked for a variety of institutions in higher education and disability. She has been a member of AHEAD since 1992 and served on the Board of Directors from 2007-2010. She is currently the Editor for the AHEAD newsletter, the ALERT and serves as a reviewer for the JPED. Over the years, she has given many presentations to students, parents, and faculty, and has presented at the AHEAD conference annually since 1997. Emily received her BA in Public Policy Studies: Special Education-Legislation and Practice from The University of Michigan in 1992 and went on to receive her MA in Special Education from Eastern Michigan University in 1993. She collaborated with several professional colleagues in the field on the development of the revised disability services survey and wrote one of the introductions for Peterson’s Colleges for Students with Learning Disabilities or ADD in 2003 and again in 2007. Emily is currently the Director of Disability Support Services and The Catholic University of America.

Linda Nissenbaum
Throughout Linda’s career in higher education, she has enjoyed being a direct service provider, a manager, an adjunct faculty member, a College ADA Coordinator, a member of the College’s Behavioral Intervention Team, and even a short stint as Interim Vice President for Judicial Affairs. While this variety has allowed her a broad perspective, it is the work with students, faculty, staff, and others in the field of disability support services that she finds most rewarding. Because she is someone who is passionate about empowering people, Linda uses her skills as a Certified Life Coach to help others find opportunities and acquire the tools for self-determination. She believes that through self-determination and access to opportunity, people with disabilities will be afforded equal access.

As an active member of AHEAD, Linda has presented on numerous occasions at AHEAD’s International Conferences and at other AHEAD Management Institutes. Additionally, she helped to develop essential tasks and functions of the ADA Coordinator working in public higher education. Currently, Linda serves on AHEAD’s Public Policy Committee and the Practice Brief Review Board of the JPED. Outside of AHEAD organizations, she has conducted trainings at the Postsecondary Training Institute, acted as a consultant for other disability service providers at two year and four year institutions, and has been an active member of DSSHE. Linda currently serves as the Manager of the Access Office, St. Louis Community College-Meramec where she and her staff serve approximately 600 students per semester.

Karen Pettus
Karen has been the Director of Disability Services at the University of South Carolina since 1994. Prior to her employment at the university, Karen taught special education in public schools for over 20 years. Karen also served for three years as the Director of the Counseling, Career, and Disability Resource Center at Midlands Technical College. During the past three years, Disability Services at SC has seen a 67% increase in the student population and one additional employee has been added to the staff. The Office has managed this significant growth by assessing current practices and implementing changes in policies and procedures. Karen has her Master’s Degree in Adult Education and PhD in Educational Psychology and Research from the University of South Carolina. In addition to her role in Disability Services, Karen teaches courses in Educational Psychology, Disability Studies and University 101. Karen serves on numerous university committees and two advisory boards for the State of South Carolina. She is a member of AHEAD and serves on AHEAD’s Task Force on Students with Intellectual Disabilities in Postsecondary Education.

Tom Thompson
Tom Thompson is the former Director of Disability Services and the ADA Coordinator at Harper College (1980 – 2010). During this time the department grew from serving 100 students to serving over 1,200 and several innovative, educational support programs were created including ones that focused on students who are Deaf/hard of hearing, students with learning disabilities, and students with Asperger’s Syndrome. An assistive technology lab was also developed with external and internal support that includes e-text production, equipment loan, and training in the use of assistive technology. He has written and managed grants totaling over $6,000,000 and raised $750,000 in private/corporate funding, including six endowed scholarships for students with disabilities. Tom has a MA degree in Rehabilitation Counseling and a BA degree in Psychology/Philosophy. He has served twice on the Board of AHEAD, was a founding member of the Illinois-Iowa (ILLOWA) affiliate, and has presented at numerous conferences on program development, program assessment, and resource development. He has also served as an external evaluator for fifteen different postsecondary institutions in the U.S.

Host Hotel

All housing and events associated with the 2013 AHEAD Management Institutes will be held at the Westin Long Beach. Located just minutes from the Long Beach, California International Airport (LGB), the hotel is also steps away from many waterfront dining, culture, and entertainment options for an easy transition from your long day of learning to a nice evening of relaxation. We know you will enjoy your time in this wonderful oasis while you learn a lot, and meet great colleagues!

AHEAD has secured sleeping rooms for AHEAD Management Institute Attendees at over 50% off the hotel’s standard rate.

The room rate for AHEAD attendees is $149 + tax per night for a single or double occupancy room.

Reservations must be made by calling the hotel’s toll-free reservation line directly at: 1-800-937-8461, and asking for the “AHEAD Group Rate,” before January 2, 2013. Based on availability, the hotel will extend the group rate up to three days before and after the event if attendees want to add on some ‘get-away’ time. A one night deposit is required to make reservations and will be refunded if cancellation is made within two working days prior to arrival.

The Westin Long Beach
333 East Ocean Boulevard • Long Beach, CA 90802
562-436-3000 • http://www.westinlongbeachhotel.com/

Registration Instructions

To register for the 2013 AHEAD Management Institutes, please complete the registration form, and return with payment or purchase order on or before January 21, 2013 to:

AHEAD Registration
107 Commerce Center Drive, Suite 204
Huntersville, NC 28078
or FAX to: 704-948-7779

Questions? Call AHEAD at 704-947-7779

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