Student Learning Outcomes (SLO) Webinar Series

AHEAD is pleased to offer a package of three webinars to support disability resource professionals in becoming familiar with student learning outcomes (SLOs) and considering how they might be used in disability service work.

Using Student Learning Outcomes in Disability Services

Jean Ashmore, M.S., Emeritus Director, Disability Services, Rice University; Past President, Association on Higher Education and Disability (AHEAD)

Ann Knettler-Smith, Director, Student Accessibility Services, Delaware State University

Webinars in this package are offered every other week on Wednesdays from 3:00-4:00 Eastern time to allow for processing time while maintaining engagement with the topic.

  • Wednesday, October 12, 2016: Council of Academic Standards (CAS) for Disability Resources and Services (DSR); using the DRS standards to develop disability services (DS) program goals with student learning outcomes
  • Wednesday, October 26, 2016: Understanding learning domains/dimensions and their use in developing student learning outcomes (SLOs); determining how to develop SLOs that can be measured through multiple means
  • Wednesday, November 9, 2016: Review of specific SLOs from presenters and AHEAD members; using SLO outcome data to the advantage of the DS program and its students

Increasingly, disability resource staff are being asked to have a plan for assessing the knowledge, skills, and attitudes that students will acquire through their interactions with the office. This can be a challenging exercise for an office primarily engaged in removing barriers; however, as a partner in the overall institutional mission, we have an obligation to understand and respond to these requests. This package of webinars will provide the foundation to do so. The presenters, both formal AHEAD liaisons to the Council on Academic Standards (CAS) and long-term disability services directors, will begin with background information on SLOs and the CAS Standards for Disability Resources & Services. Throughout the three-hours of instruction, they will explore issues significant to how SLOs fit, or don’t fit, with disability services work and share ideas for developing meaningful, measurable SLOs for your office and campus.

Each webinar is an hour in length, 55 minutes of information with 5 minutes reserved for questions and answers. All AHEAD webinars use Adobe Connect, offer a supplemental phone conferencing system to support audio, and are live captioned. Full recordings of each session are available to registrants after the webinar in case of a scheduling conflict or to use as a planning tool during less hectic times of the year.


Ann Knettler-Smith has been a member of the Association for Higher Education and Disability (AHEAD) since 2009. She currently serves on the Standing Committee for Professional Development and was the Program Chair for AHEAD’s 2015 National Conference. Ann also serves AHEAD as Association representative to the Council for the Advancement of Standards in Higher Education (CAS). She has been in the Disability Services field for over 10 years and currently oversees the Student Accessibility Services Office at Delaware State University. Ann is an experienced presenter and educator. Her passions include student empowerment, education, online accessibility, fostering inclusion and collaboration, college to career transition for students with disabilities, and promoting a campus culture that embraces disability as another aspect of diversity. Ann received a Masters of Arts in Counseling in Higher Education with an emphasis in Mental Health from the University of Delaware.

Jean Ashmore is a Past-President of the Association on Higher Education and Disability (AHEAD) and served on the AHEAD Board of Directors for over eight years. Prior to being elected to the AHEAD Board, she was President of AHEAD in Texas. Jean continues to serve AHEAD as Association representative to the Council for the Advancement of Standards in Higher Education (CAS) and Mobility International U.S.A. (MIUSA). She is Emeritus Director of Disability Services at Rice University in Houston, Texas where she began the university’s department and was a lecturer in the Special Education department. Jean is an experienced instructor, disability program reviewer, and conference presenter. With an M.S. in rehabilitation and school counseling, she is a disability professional who describes herself as a generalist. Jean is especially interested in promoting inclusive education world-wide and in campus collaboration to ensure all students have barrier-free college experiences and equal participation in study abroad, internships, and career development opportunities. A resident of Wisconsin, Jean is an independent disability consultant, assists with Special Olympics Wisconsin, and volunteers with the International Crane Foundation.


AHEAD Member: $249

Non-member: $335

Register Here!