WEBINAR: How to Tell a Student No: Maintaining Empathy, Firmness, and Clarity in a Difficult Discuss

Denying a student's request for a particular accommodation can be hard. This webinar will offer practical guidance regarding the process you should undertake before saying "no" to a request, how to word your response to the student, holding firm in the face of push-back from students and parents, and best practices for documenting your decision and communications. Whether you are in a one-person office or a large office setting, this webinar will offer helpful advice for navigating this sometimes sticky situation with sensitivity for the student's position and understanding of your role in the accommodations process.