AHEAD Membership FAQ’S

*Please Note: The following statements apply to your National AHEAD membership only (not State or Regional Affiliate AHEAD membership)

What is the difference between a Full Professional membership and Institutional Silver?
Both Memberships are for one person however the Institutional Silver allows for any person in your institution to purchase webinars, conferences, workshops etc. for the member rate. The Full Professional only gives one person these benefits.

How do I renew my AHEAD membership?
Go to the following link and sign in to your account: Join AHEAD . Select the membership you would like for the upcoming year. You can pay with a credit card or select the “pay by check” option and an invoice will be automatically emailed to you. You may also send a PO if you select the “pay by check” option.

How do I reset my password?
From any page, click the LogIn tab at the top right. Choose the option “request new password.” Enter your email address and a link will be sent to you to reset your password.

Where do I find member Discount Codes?
Login to your account, and you will land in the Members area. Or select the MEMBERS Tab. Once on the Members Page, you will find a link to the Member Discounts in the menu on the right side of the page.

How do I add membership names for Institutional (Gold, Platinum, and Diamond) members when renewing a membership online?
At the top of the renewal page (https://www.ahead.org/civicrm/contribute/transact?reset=1&id=3) there is a word document to download. Please complete this document with the full information of all members on your membership. Please email to jane@ahead.org with the name of the member that registered the membership online and we will update these memberships for you.

How do I sign up an Additional Professional if I already have an Institutional membership?
Go to the JOIN tab and create a new account with the new member’s information and email address. https://www.ahead.org/civicrm/contribute/transact?reset=1&id=3

Is my Institutional AHEAD membership transferable?
If your institution paid for your membership, it owns the membership and can transfer it to another person at the institution. Send the following form to jane@ahead.org to change the name(s) on an Institutional Membership account at any time. Membership change form (*Please note that this cannot be done online; it must be done through the AHEAD office). If you paid for the Institutional membership personally from your own funds, then you may take your membership with you to any other email address. If you do take your self-funded membership with you, please notify the AHEAD office if your email address changes.

Can I take my AHEAD membership with me to my next position?
Yes, if you remain with the SAME institution. Otherwise, you may only take your membership to a new position/institution if you paid for it from your personal account.

How long does my AHEAD membership last?
All memberships run from January 1 through December 31. AHEAD does not pro-rate memberships. However, if you purchase a membership in the last 3 months of any calendar year, it will be active through the December of the following year.