11:00 – 12:30 Block V6 (4 concurrent sessions)
V6.1: Empowering Accessibility in Higher Education: How ChatGPT/AI Supports Students with Disabilities
Stephen Loynaz PH.D., ADAC, Florida International University
ChatGPT/AI is a powerful tool for enhancing accessibility in higher education, offering more on-demand academic support for students with disabilities. This session highlights how ChatGPT’s AI-driven responses support students with disabilities such as learning disabilities, ADHD, paralysis, and sensory impairments by providing real-time, tailored assistance. Participants will explore ChatGPT’s applications, such as hands-free content creation for students with physical impairments, task organization for those with ADHD, and simplified explanations to support comprehension for students with learning disabilities. Practical strategies for integrating ChatGPT in educational settings will be covered, with attention to ethical considerations around privacy and inclusivity. This session equips educators, administrators, and accessibility advocates with knowledge to leverage ChatGPT effectively, fostering a more inclusive and supportive academic environment for diverse learners.
V6.2: Grievance and Appeals Procedures in Disability Services: Insights from Diverse Institutions
Clayton Littrell M.Ed., University of California, San Francisco
Christine Low LCSW-R, Icahn School of Medicine at Mount Sinai
Jill Sieben-Schneider Ed.D., Northwestern University
Adam Kasarda Ph.D., Palomar College
This panel discussion will examine the varied approaches to grievance and appeals processes within disability offices across different institutional settings. These procedures are essential for ensuring access and compliance with ADA standards, yet they differ greatly based on institution type and size. Our panel will feature disability professionals from a diverse range of schools—small and large, public and private, as well as single-person and multi-person offices—who will share insights on the structure of their appeals and grievance procedures. We will explore systems where these processes are handled separately versus those with integrated approaches, examining the impact of each model. Attendees will leave with practical strategies for designing clear, equitable, and legally sound policies and equipping staff to handle cases efficiently.
V6.3: 50 First "Intakes": Strategies and Considerations for Meeting with New Students
Alexander Mazzeo, University of Southern California
First meetings with students can set the tone for the entire accommodation process—so how do we make them count? An experienced disability resource professional will share strategies for approaching these first meetings with confidence and care. We’ll talk through how factors like class standing, disability type, accommodation history, and a student’s familiarity with disability laws and regulations can shape the meeting—and what it truly means to find your personal “voice” when engaging in the interactive process. Expect collaborative pair-share activities and a chance to hear from other professionals on what works for them. The goal of this session will be to take home ideas for developing a meeting style that feels personalized, encourages student engagement, and lays a strong foundation for the interactive process.
V6.4: Centering Campus and Community Scholarship: the Impact of Disability Studies for Disability Services
Sav Schlauderaff Ph.D., ORCID iD, University of Arizona
Dani Lucchese M.A., University of Arizona
Naty Rico B.A., University of Arizona
Jade Salmon M.A., University of Arizona
What role does Disability Studies play in creating a more accessible and inclusive campus? How can we create scholarly and community-centered events on campus with existing resources? These are central questions we will engage with through panel discussion, individual and partner reflection, and group action planning on ways to expand Disability Studies on our campuses. The panelists will discuss Disability Studies initiatives they have co-created over the past 5+ years on their campus as graduate students, disability cultural center and disability resource center staff, and professors. They expanded this work last spring through their inaugural Disability Studies Conference, which highlighted scholarship and art created by 30 campus and local community members, plus over 100 registrants. This session is designed for the panelists to share their own experiences and pull examples from across universities to ultimately identify ways to expand Disability Studies and disability community-focused programming at our institutions.
12:30 – 1:00 Break
1:00 – 2:30 Block V7 (3 concurrent sessions)
V7.1: Legal Year in Review
Paul Grossman J.D., Executive Counsel of AHEAD, and OCR and U.C. College of Law, retired
Jo Anne Simon, New York Legislature
AHEAD’s legal experts will analyze the legal events from the past year of great significance to AHEAD members.
V7.2: Students Transferring from 2-Year to 4-Year Institutions: How Three States are Smoothing the Process
Kaela Parks, Portland Community College
Edina Rutland, San Jose City College
Mary Lee Vance Ph.D., California State University, Sacramento
Transition from 2-year to 4-year educational institutions can be full of surprises, both for the students themselves, and for disability resource personnel and faculty. There can be jarring moments as students navigate substantial differences in institutional cultures and processes for requesting accommodations, no matter which state the institutions are in, but there can also be differences in how the transition process feels based on state-specific rules and practices. In this three-part session, participants will hear about what transition looks like in California and Oregon. The California presenters will share information related to statewide efforts, while the Oregon presenters will share observations from their vantage points at large institutions. The session will conclude by inviting contributions from attendees who have experience in other states and at smaller institutions, and the discussion will prompt reflection on practices that can best support students in thriving throughout their educational journeys.
V7.3: Game On! How Academic Coaching Engages and Empowers Students with Disabilities!
Nicole Mucica Ed.D., SUNY Brockport
This interactive session is designed for disability support professionals eager to launch academic coaching programs for students with disabilities. Transitioning from high school to college can be challenging, as many structured supports like resource rooms and guided study halls are no longer available. Led by an experienced presenter with 15 years as a high school special education teacher and now Director of Student Accessibility Services, this session introduces a framework for a college-based academic coaching program focused on executive functioning skills like time management and organization. Participants will navigate an engaging gameboard, where they'll discuss coaching scenarios, explore real-world cases, and win prizes. Interactive questioning and polling will shape the discussion, ensuring it meets participants' interests. Grounded in universal design for learning principles, this session provides a comprehensive approach to fostering student success and creating inclusive campus environments.
2:30 – 2:45 Break
2:45 – 3:15 Sponsored Lunch-and-Learns
L1.1- Otter.ai: The Power of AI in Education: Otter.ai for Enhanced Accessibility
Presented by John Maxwell, Otter.ai
Join us to see AI-powered Otter.ai revolutionize higher education accessibility. This demo showcases real-time captions, searchable transcripts, and enhanced note-taking for diverse learners. Discover how Otter.ai streamlines faculty workflows and integrates with common platforms to create truly inclusive learning environments.
L1.2- Genio: Unlock Better Learning with Genio: How disability services offices are driving institutions’ strategic goals
Presented by Conor Grego, Site Wide Partnership Specialist, Genio and Scott Lomax, Account Executive, Genio
Learn how disability services offices are at the forefront of broadening student support to reach non-traditional learners who would otherwise fall through the gaps. You’ll hear from offices making assistive technology available to all students, and learn how one institution is seeing an 11% increase in retention as a result.
L1.3- Jamworks: Beyond Note Taking: Leveraging Jamworks for Smarter, More Inclusive Learning
Presented by Conner Nudd, Jamworks
Discover how Jamworks transcends traditional notetaking to empower every learner. By capturing lectures, generating intelligent summaries, flashcards, and AI tutors—with live captions, accessibility and unique STEM features—it fosters smarter, more inclusive learning for all students to engage, retain, and thrive.
L1.4- Trula: Rapid Clarity: How Trula’s Neuropsych Evaluations Are Fast-Tracking Confident Accommodation Decisions
Presented by Dr. Donna Turner, Chief Clinical Officer, Trula
Trula’s Broadband Neuropsychological Evaluations are redefining what’s possible–fast, clinical, and scalable. We’ll share real examples of how students are getting clarity in days–not months and discuss how institutions are using this to meet demand, streamline access, make confident accommodations, and provide student support—without overwhelming staff or budgets.
3:30 – 5:00 Block V8 (4 concurrent sessions)
V8.1: What I Know Now That I Wish I Knew Then
Adam Meyer Ph.D., University of Central Florida
Margaret Camp M.Ed., Clemson University
Karen Andrews, University of Arizona
As professionals in this field evolve, we go through quite a learning curve. When new to this work, we make plenty of mistakes and gain many insights. That growth is a critical part of our evolution as disability resource professionals. During this session, we will discuss some areas where we gained knowledge along the way that we wish we had known from day one. The learning curve never stops. Whether you started one month or 1,000 months ago and had an aha moment 10 years ago or 10 days ago that informs your work today, this is an opportunity for all of us to share what we have learned on our professional journey.
V8.2: Breaking Barriers: Transforming Preconceived Notions to Empower Nursing Students with Disabilities
Helen Hurst DNP, RNC-OB, APRN-CNM, Creighton University
Anne Rubenstein MS, A. Rubenstein Consulting
This interactive presentation is designed to equip faculty, administrators, and disability professionals with knowledge and tools to support nursing students with disabilities. Strategies for addressing preconceived ideas, biases, barriers will be explored with actionable steps to create an inclusive culture that empowers students with disabilities. Successful collaborations between a college of nursing and Student Accessibility Services on multiple campuses in different states will be discussed; with the opportunity for attendees to share challenges and experiences in fostering disability inclusivity in nursing education.
V8.3: Supporting Faculty in Understanding and Implementing Accommodations
Katherine Morgan M.S., University of Florida
Kelley Hoover M.Ed., University of Florida
Rachel Adams M.Ed., University of Massachusetts, Amherst
Alex Deschamps M.Ed., University of Massachusetts, Amherst
A standardized accommodation letter can leave a faculty member confused, especially if the accommodations listed do not specifically address their own non-standard instructional or assessment strategies. In this session, two different schools will describe unique ways they approach educating faculty about what the accommodations are and how they might be implemented. The University of Florida has created accommodation guide sheets, essential tools for facilitating accommodations that need a little more detail. They will define what guide sheets are, their purpose in assisting with effective conversations between students and faculty about necessarest practices. The University of Massachusetts, Amherst will introduce a toolkit of techniques to help disability professionals better address the concerns and questions of faculty about adapting accommodations across different kinds of classrooms, and give participants time to apply these techniques to scenarios in order to discuss ways that they can adapt and apply them at their own institutions.
V8.4: Bridging the Gap: Collaborative Strategies for Supporting Students from K-12 to Higher Education
Michelle Mitchell M.Ed., CRC, Lehigh Carbon Community College
Everett Deibler M.A., Lehigh Carbon Community College
Maura Roberts Ph.D., Lehigh Carbon Community College
Research shows that youth with disabilities are less likely to access and succeed in postsecondary education compared to their peers without disabilities. This disparity affects the individual students and has broader implications for society as a whole, underscoring the urgent need for effective intervention strategies. In this interactive session, we will present a comprehensive overview of evidence-based collaborative practices that connect K-12 education with higher education. Disability support professionals, educators (special education, counselors, higher education, and Vocational Rehabilitation), and community stakeholders (Vocational Rehab and Community Providers) can play a pivotal role in ensuring that students with disabilities receive the support they need to thrive academically and socially. Effective collaboration can also lessen the workload for disability professionals. Join us for an engaging discussion that promises to inspire innovative solutions and foster a spirit of collaboration among professionals dedicated to this important cause, with targeted Q&A throughout.