2024 Preconference Sessions

AHEAD is excited to offer 20 flexible Preconference sessions this year, all taught by top experts in the field and offering significantly more depth than the concurrent sessions at the conference. 

Why attend the Preconferences?

AHEAD’s Preconference sessions offer an opportunity to get specialized training on a particular topic, as well as opportunities to collaborate with other attendees, so you get to know other professionals and build your network. They are a great add-on to expand your learning and your professional contacts for only a small additional investment. Come to Baltimore a little early and take advantage of the wealth of knowledge for a more affordable price than ever before! 

Build Your Own Training!

AHEAD has maintained last year’s lower preconference prices, so that more people can attend. We are also continuing to make the sessions modular, so that you can build your own training experience. Larger topics are broken down into segments, so attendees can attend just the portions most relevant to their own work. For attendees who would like to get specialized training on a variety of topics, we will offer the ability to pick and choose from among many topics. For those who want a deep dive on a single topic, we continue to offer two of our most popular topics in a two-day-long format. 
 
This year we are excited to offer four pre-conference “tracks,” for those interested in building a training around particular topics, though you may select any session and are not at all obligated to stick with any one topic:
  • Leadership
  • Health Science Accommodations
  • ADA/504 Coordinators
  • Technology

Preconference Pricing (Monday & Tuesday, July 15 & 16)

Registration Date Half day One-day Two-day
On or before June 1, 2024 $100 $200 $395
After June 1, 2024 $125 $250 $495

Online Registration 

Session Scheduling

The two-day sessions are self-contained deep explorations of one topic:

Two-Day Sessions - Monday & Tuesday

  • PC 01: Introduction to Disability Law for Disability Office Directors and Staff and ADA/504 Coordinators
  • PC 02: AHEAD Start: An Introduction to Access for Newer Disability Resource Professionals

The following sessions may be mixed and matched to build your own Preconference experience!

One-Day Sessions - Monday

  • PC 03: Improve Student Engagement with Strengths-Based Coaching
  • PC 04: Technology Session 1: Learning How to Add Closed Caption Files to Media In-House, Using Free and Licensed Software

Half-Day Sessions - Monday

  • PC 05: Leadership Session 1: Leadership in Challenging Times: Supporting Staff Wellness, Satisfaction, & Workplace Efficiency
  • PC 06: Health Science Session 1: Intro and Legal Overview
  • PC 07: ADA/504 Coordinators Session 1: Introduction to the ADA Coordinator Role and Facilities Accessibility
  • PC 08: Leadership Session 2: Implementing Effective Change: Strategies, Processes & Resources to Create Successful New Campus Initiatives
  • PC 09: Health Science Session 2: How to Determine and Implement Accommodations in Clinical Settings, Lab environments, and Skills-based Assessments
  • PC 10: ADA/504 Coordinators Session 2: Employment Accommodations

One-Day Sessions – Tuesday

  • PC 11: Ableism at Work: Unpacking How Ableism Shapes the Disability Experience and Informs Professional Practice
  • PC 12: Leadership Session 3: Leadership Tools for Future and New Leaders in the Higher Education Disability Field

Half-Day Sessions - Tuesday

  • PC 13: Writing Accommodations That are Clear and Intentional
  • PC 14: Health Science Session 3: Advocating for Inclusive Technical Standards: An Interactive Workshop
  • PC 15: ADA/504 Coordinators Session 3: Policy, Process & Responsibilities
  • PC 16: Technology Session 2: Digital Accessibility 101: What is it and what do we need to do about it?
  • PC 17: Community and Two-Year Campus Tools for Success
  • PC 18: Health Science Session 4: Special Topics in Health Science Education
  • PC 19: ADA/504 Coordinators Session 4: Navigating the Spectrum and Nuance of ADA Coordination
  • PC 20: Technology Session 3: A.I. Unleashed: Transforming the Accessibility of Images, Graphics, and Math Through Alt Text Automation

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Monday, July 15, 2024

Time Session Session Session Session Session Session Session
9:00 - 12:30
PC1:
Day 1: Introduction to Disability Law for Disability Office Directors and Staff and ADA/504 Coordinators
 
(must be taken with Day 2)

PC2:
Day 1: An AHEAD Start: Introduction to Access for Newer Disability Resource Professionals

(must be taken with Day 2)

PC3: Improve Student Engagement with Strengths-Based Coaching

PC4:
Technology Session 1: Learning How to Add Closed Caption Files to Media In-House, Using Free and Licensed Software
PC5:
Leadership Session 1: Leadership in Challenging Times: Supporting Staff Wellness, Satisfaction, & Workplace Efficiency
PC6: Health Science Session 1: Intro and Legal Overview PC7:
ADA/504 Coordinators Session 1: Introduction to the ADA Coordinator Role and Facilities Accessibility
12:30 - 2:00  Lunch Lunch Lunch Lunch Lunch Lunch Lunch
2:00 - 5:30 Day 1 of PC 1 continued. Day 1 of PC 2 continued. PC 3 continued. PC 4 continued. PC8:
Leadership Session 2: Implementing Effective Change: Strategies, Processes & Resources to Create Successful New Campus Initiatives
PC9:
Health Science Session 2: How to Determine and Implement Accommodations in Clinical Settings, Lab Environments, and Skills-Based Assessments
PC10:
ADA/504 Coordinators Session 2: Employment Accommodations

 

Tuesday, July 16, 2024

Time Session Session Session Session Session Session Session Session
9:00 - 12:30
Day 2: Introduction to Disability Law for Disability Office Directors and Staff and ADA/504 Coordinators
 
(may only be taken with Day 1)

Day 2: An Introduction to Access for Newer Disability Resource Professionals
 
(may only be taken with Day 1)

PC11: Ableism at Work: Unpacking How Ableism Shapes the Disability Experience and Informs Professional Practice 

PC12: Leadership Session 3:  Leadership Tools for Future and New Leaders in the Higher Education Disability Field

PC13:
Writing Accommodations That are Clear and Intentional

PC14:
Health Science Session 3: Advocating for Inclusive Technical Standards: An Interactive Workshop 

PC15:
ADA/504 Coordinators Session 3: Policy, Process & Responsibilities

PC16:
Technology Session 2: Digital Accessibility 101 

12:30 - 2:00  Lunch Lunch Lunch Lunch Lunch Lunch Lunch Lunch
2:00 - 5:30 Day 2 of PC 1 continued. Day 2 of PC 2 continued. PC 11 continued. PC 12 continued. PC17:
Community and Two-Year Campus Tools for Success

PC18:
Health Science Session 4: Special Topics in Health Science Education

PC19:
ADA/504 Coordinators Session 4: Navigating the Spectrum and Nuance of ADA Coordination

PC20: 
Technology Session 3: A.I. Unleashed: Transforming the Accessibility of Images, Graphics, and Math Through Alt Text Automation

 

Detailed Descriptions of Preconference Sessions

PC 01: Introduction to Disability Law for Disability Office Directors and Staff and ADA/504 Coordinators 

Paul Grossman, J.D., Executive Counsel of AHEAD, and OCR and Hastings College of Law, retired 
Jamie Axelrod, M.S., Northern Arizona University 
Mary Lee Vance, Ph.D., California State University Sacramento 

Back by popular demand, this updated session will give disability resource, ADA, disability law, and compliance professionals a comprehensive introduction to postsecondary student disability law, including the requirements of the Americans Disabilities Act, Section 504 of the Rehabilitation Act of 1973, and the Fair Housing Act. There is no way to anticipate every question or scenario that will arise in implementing these laws. Consequently, our mission is to provide each participant with a series of comprehensive frameworks, “analytical paradigms,” and procedural tools for addressing the broad range of legal questions they are likely to encounter. The courts and the Office for Civil Rights often devote more scrutiny to the processes colleges and universities use to reach their decisions than to the decisions themselves. Accordingly, this course will present the procedures most likely to receive agency approval and deference. 
 
This course will begin by placing the responsibilities of disability services into its civil rights context with a review of the history of discrimination against individuals with disabilities and the emergence of the intersectional disability rights movement. Participants will learn the seminal legal concepts common to all antidiscrimination laws and what is unique to disability law. With this broad foundation under our feet, we will take a quick walk through the applicable regulations and tie these concepts and regulations to a comprehensive overview of potential claims and defenses under disability discrimination law including denial of accommodation, fundamental alteration, and undue burden.
 
Next, we will learn to look at our daily questions as if they had been set before a judge to scrutinize. The issue underlying about 80% of all post-secondary student disability cases is whether the student complainant is “a qualified student with a disability” (QSD).   This includes focusing on who is “an individual with a disability” under the ADA as amended and what the courts and DOJ tell us about documentation of disability. We will then proceed to the second element of the QSD paradigm: whether a student with a disability can meet the essential academic and technical requirements of the institution, with or without reasonable accommodation (“academic adjustments and auxiliary aids”). This will include discussion of accommodations that are “necessary” and “reasonable” and those that are not because they either entail a “fundamental alteration” or an “undue burden."
 
Finally, will devote significant time analyzing recent court decisions and OCR letters, whose discernible theme is that colleges and universities should never deny an accommodation to students with disabilities without first engaging in a case-by-case (individualized) and “interactive” consideration process, even if implementing the accommodation would require making an exception or modification to a long-existing rule, practice, policy, or assumption. Particularly at this stage, we will apply these foundational concepts to cutting-edge legal developments in some of the most challenging and complex issues that face disability resource offices. Opportunities to apply concepts will be provided through discussion of recent cases.

PC 02: AHEAD Start: An Introduction to Access for Newer Disability Resource Professionals

Jennifer Murchison MA, California State University, Sacramento
Katherine MacDonald EdD, Randolph-Macon College
Melissa Butler MS, Rhodes College

Are you new to disability services as a profession or been in the field 3 years or fewer? Do you need to build your skills to be a professional in this field? Build a network? Build your confidence? This two-day pre-conference workshop will help you with all those questions and more.
 
Through instruction, discussion, and active engagement, this workshop will address key points to consider as you grow in the field and profession. We will review best practices, philosophies of disability and access services. We will discuss legal requirements and protections, as well as cases you’re dealing with first-hand in your offices. We will help you navigate the interactive process for determining accommodations and addressing inaccessibility on your campuses. We will talk about the different needs of institutions from community colleges to law schools, tech centers and specialty schools.
 
  • Erasure laws of the disabled, eugenics, and early advocacy for disability rights
  • In-depth look at Section 504 of the Rehabilitation Act of 1973 and the Americans with Disabilities Act of 1990 (and as amended in 2008)
  • Philosophical models of disability and access services
  • Learning about disability types
  • Housing and dietary accommodations
  • Testing accommodations
  • Classes held in laboratories and studios (art, dance, photography)
  • Athletics, military personnel, and temporary accommodations
  • Animals on campus
  • Roles and responsibilities (including for those who also serve as your campus’s de facto ADA Coordinator)
  • Managing the initial student appointment and the importance of the interactive process
  • How to make decisions about accommodations and referrals to other partners
 
Attendees should come away from this pre-conference with foundational knowledge on disability services and access services fields, including concrete tools and key takeaways on job functions, responsibilities, and more.

PC 03: Improve Student Engagement with Strengths-Based Coaching

Christina Fabrey MEd, PCC, BCC, Virginia Tech, Blacksburg
Jodi Sleeper-Triplett BA, MCC, BCC, JST Coaching and Training

Over the last three years, students in higher education have been facing unprecedented mental health challenges. As caseloads of students with disabilities rise and graduation rates decrease, strength-based approaches in working with students help to build student-practitioner connection in order to facilitate deeper conversations around personal growth and goal attainment. Research tells us that strengths-based approaches enhance wellbeing, resilience, and academic achievement (Lavy, 2020; White & Waters, 2015) and may buffer some of these uncertainties faced by students today. Strength based coaching strategies can nurture students with positive mindsets and skillsets within a co-created and safe environment. In this full day workshop, the presenters will share strength based coaching strategies such as employing a student-as-partner approach, strengths inventories, strength spotting, weaving strengths into coaching conversations, and additional positive psychology techniques to build student resilience and wellbeing.

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PC 04: Technology Session 1: Learning How to Add Closed Caption Files to Media In-House, Using Free and Licensed Software

Ann Fredricksen MS-LIS, University of Illinois
Aaron Stickney, University of Illinois

The Technology preconference options are broken down into three separate one-day and half-day segments - attendees may choose to attend all three or pick and choose among them to customize their learning. 
 
Captioning digital media can be confusing. There are many options for software that can be used to create and edit captioned content, and finding one that works for your organization can be a daunting task. Based upon workflows developed over several years, we will showcase free software such as Webservices, YouTube, and Amara.org. Participants will also get a glimpse of newer software for our workflow such as the for-download SubtitleEdit, which has built in Whisper AI transcript generation within the program. Also, in our list of software to share will be licensed or subscription-based programs such as Kaltura, CaptionMaker, Descript, and Streams. Both pros and cons will be discussed for each so that you can choose a solution that works best for your unique needs.
 
Participants are strongly encouraged to bring a laptop to follow along as each of the programs showcased include examples as well as a walkthrough on how to get started with the software/service. There will be hands-on learning for some of the paid and unpaid services as well as tips and tricks for handling common issues. Topics covered in the learning portion for each service will be creating captions, timecoding, and exporting. We will include information on how to add closed captioning to videos that you don't own, such as on YouTube, as well as mention how to troubleshoot some tricky captioning questions that you might encounter when adding closed captioning to digital educational content.

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PC 05: Leadership Session 1: Leadership in Challenging Times: Supporting Staff Wellness, Satisfaction, & Workplace Efficiency

Chris Stone Ed. D., Washington University in St. Louis
Jamie Bojarski Ph. D., Vanderbilt University

The Leadership preconference options are broken down into three separate one-day and half-day segments - attendees may choose to attend all three or pick and choose among them to customize their learning. 
 
How do disability resource professionals balance growing demands on their time, energy, and resources which can negatively impact their own personal wellness, self-care, and ultimately, their satisfaction in their profession? Effective leaders help staff feel supported and valued—even in the most challenging times. This session is specifically dedicated to the wellness of disability office staff and a discussion of ways in which leaders can enact practices to help their staff—and themselves—establish and maintain personal and professional boundaries, work/life balance, and professional fulfillment. These practices ultimately benefit not only staff, but students, departments, and institutions, in both the short and long term.
Facilitators will engage participants in a preconference session designed to:
 
  • Examine the concept of burnout, highlighting three main types often found in the workplace.
  • Explore the negative impact of burnout on a department and within an institution.
  • Discuss what the literatures indicates are reasons for why teams fail and offer the contrasting keys that distinguish successful organizations.
  • Develop practices that foster job satisfaction for leaders and staff. 
  • Identify strategies and practices to help manage stressful situations in the workplace, specifically noting approaches for department leadership as well as staff. 
Throughout this experience, attendees will be challenged to engage in individual and group learning designed to assist them navigate challenging situations, such as when work expectations (both real and perceived) encroach on personal well-being, by recognizing and setting necessary boundaries to preserve individual and organizational health. Participants will leave this session having engaged in reflective exercises created to help them address how they can positively influence their own departments as leaders in establishing healthy work settings, minimizing environments that frequently lead to employee burnout, and fostering environments that value and encourage appropriate work/life balance. 

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PC 06: Health Science Accommodations Session 1: An Introduction and Legal Overview

Jon McGough, University of California, San Francisco
Charles Weiner J.D., Law Office of Charles Weiner

The Health Science Accommmdations preconference options are broken down into four half-day segments - attendees may choose to attend all four or pick and choose among them to customize their learning. 
 
For those new to working with health science programs (regardless of length of time in the field), this session will provide a practical overview of disability laws and how they apply to the health sciences, with particular attention to how disability laws relate to health science clinical accommodations. Presenters will review the interactive process that occurs between disability professionals, faculty, staff, and the student when determining reasonable accommodations in clinical and lab environments (such as fieldwork, internships, clerkships, preceptorships, etc., as well as OSCEs, sim labs, cadaver labs, etc.). Also included will be the principles of how to identify when a potential accommodation may affect the integrity of the learning outcomes, compromise patient safety, or challenge technical standards, as well as the importance of having clear, written policies and procedures available to prospective students, as well as recently admitted and currently enrolled students. This session will be mostly focused on understanding laws, processes, and policies. Later sessions in this series will focus more on their application when devising and implementing particular accommodations. 

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PC 07: ADA/504 Coordinators Session 1: Introduction to the ADA Coordinator Role and Facilities Accessibility

Gabriel Merrell, Oregon State University
Emily Singer Lucio, University of Maryland

The ADA/504 Coordinators preconference is broken down into four half-day segments - attendees may choose to attend all four or pick and choose among them to customize their learning. 
 
The first of the four half-day sessions will provide an overview of the work generally performed by the ADA/504 Coordinator role at most higher education institutions, with a focus on introducing the seven administrative requirements in the ADA/504 and general compliance requirements. Participants will also gain knowledge about facilities accessibility considerations and ensuring access for various types of program participants that engage with an institution of higher education (attendees to events, campus visitors, etc.).

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PC 08: Leadership Session 2: Implementing Effective Change: Strategies, Processes & Resources to Create Successful New Campus Initiatives

Rachel Kruzel ATP, Texthelp

The Leadership preconference options are broken down into three separate one-day and half-day segments - attendees may choose to attend all three or pick and choose among them to customize their learning. 
 
At any given moment, a professional on a college campus is likely involved in work that intersects with some type of institutional change or initiative: change or an initiative within the office you work within, change or an initiative within your division, or change or an initiative at an institutional level. But how do professionals and institutions effectively and efficiently create a plan and implement this desired change or initiative all with the goal of seeing the impact of the efforts as quickly as possible?
 
Implementation Science and the corresponding models which support this field of work provide best practices, guidance and approaches which can help to effectively roll out initiatives and change within an organization. Given the constant evolution of campuses today as we prepare ourselves for the future of our institutions, these principles can be applied widely to the work being done on a micro- or macro-level; within your office or across campus. Implementation Science can be applied to change and initiatives such as:
 
  • New policies or procedures
  • Training for campus on a key topic
  • Digital accessibility
  • Creating, revising or widening the scope of a testing center
  • Adopting a database system
  • A new model of support for students in crisis or on academic probation
  • Elevating the profile of your office on campus
  • New or updated policies as it relates to documentation
  • Adopting and rolling out assistive/educational technology
  • And more!
This preconference session will discuss Implementation Science including the principles, models, and best practices as it applies to the work of Disability Resource Professionals or leaders on campus as it relates to inclusion and student support. Subjects and topics discussed during the session will include: 
 
  • The Diffusion of Innovation Model which focuses on how organizations and cultures adopt innovation or embrace change.
  • The Model for Managing Complex Change which illustrates the key components for successful organizational change or adoption. A lack of any of these elements can cause specific and predictable friction during rollout.
  • Research from the University of North Carolina Chapel Hill will provide statistics, steps, best practices around implementation. 
  • Effective goal setting and how this underutilized step can change the way offices and campuses work towards outcomes with the ability to measure impact.  
  • Strategies around advocacy to ensure financial and human capital resources are at adequate levels to ensure a positive outcome of this initiative. 
  • Best practices around team building and finding key players to support your initiative to maximize effective and efficient implementation. 
Whether you’re just starting to consider a change or initiative, have started to implement your initiative, or are needing strategies to kickstart plans and efforts already underway, attendees will leave with countless resources and strategies to support them moving forward. 
 
Professionals of all levels, experiences and positions are welcome and encouraged to attend this session whether you have initiatives in place, on the horizon, or have yet to be determined. The strategies, frameworks, theories, and skills discussed will benefit any professional in our field now or in the future as you roll out strategic initiatives and support change. Some of our time together will be spent discussing implementation of campus initiatives: successes, challenges, and lessons learned. Come with ideas, an openness to share, and be ready to collaborate. Participants will spend time reflecting on their initiative and the steps taken to implement it thus far. We’ll also spend time creating next steps for ourselves to bring back to campus to support our work for the academic year ahead.

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PC 09: Health Science Session 2: Determining and Implementing Accommodations in Clinical Settings, Lab Environments, and Skills-Based Assessments

Jon McGough, University of California, San Francisco
Maria Schiano, County College of Morris

The Health Science Accommmdations preconference is broken down into four half-day segments - attendees may choose to attend all four or pick and choose among them to customize their learning. 
 
Health Science programs often have unique structures and requirements, which mandate creative approaches to providing accommodations to meet the needs of a student. Common challenges include the lock-step nature of most programs, determining appropriate accommodations in patient care settings, meeting technical standards, and proactive planning to anticipate accommodation needs in clinical environments. Often, students don’t know what they may need because they have never been in that setting before, so disability specialists must know the programs well so that they can anticipate what students will encounter and what kinds of accommodations may be needed in the various settings.
 
The presenters will discuss how to address complex accommodation needs in classroom, lab, and clinical environments, including tips for developing clear processes for faculty and staff and ideas for how to work with students and faculty to improve communication around disability-related needs and implementing accommodations. Participants will have opportunities to work through scenarios to apply the learning to various types of programs and situations.

PC 10: ADA/504 Coordinators Session 2: Managing Employee Accommodations

L. Scott Lissner, The Ohio State University
Andrea Vassar, Tulane University

The ADA/504 Coordinators preconference is broken down into four half-day segments - attendees may choose to attend all four or pick and choose among them to customize their learning. 
 
ADA/504 Coordinators often oversee the provision of disability accommodations to not only students but also employees and those who hold the role of both student and employee simultaneously, such as graduate assistants and Work Study students. However, the process for determining employee accommodations is established by a different Title of the ADA than those that guide student accommodations. Attendees to this half-day session will learn the differences between student accommodation and employee accommodation processes, the role of the ADA Coordinator in both, and have tools to go back to their institutions to review their own employee accommodation processes. Plenty of time will be set aside for interaction.

PC 11: Ableism at Work: Unpacking How Ableism Shapes the Disability Experience and Informs Professional Practice

Amanda Kraus Ph.D., University of Arizona

Many of us are drawn to professional work in disability services because of our commitment to equity and inclusion. This pre-conference is intended for those with some background on the foundational concepts of disability studies and disability history to explore how ableism has been institutionalized in higher education and informs our professional practice in disability resources. We will discuss systemic and individual dynamics of power and privilege, and how manifestations of ableism contribute to stereotypes, biases and microaggressions that limit the disability experience in higher education and society. 
 
After reflecting on the impact of bias on disability services and higher education, we will focus specifically on disability-related microaggressions, an emerging area of scholarship with important implications for our work. We will work collectively to unpack examples of microaggressions and the role we play in either perpetuating or dismantling these experiences and explore how these dynamics impact contemporary and professional concepts of disability. By situating disability alongside other community and identity experiences, participants will have time and space to reflect on their personal power and privilege and how their identities may impact building authentic relationships with disabled students and how they may represent disability to campus audiences. Finally, we will discuss our roles as allies and advocates and ways to cultivate effective professional partnerships that promote equity on campus. We will end with participants developing and discussing specific action items.

PC 12: Leadership Session 3: Leadership Tools for Future and New Leaders in the Higher Education Disability Field

Chester Goad, Ed.D., Tennessee Technological University and AHEAD President-Elect
Crystal Hill, Ph.D., Ohio University and AHEAD Director at Large
Katy Washington, J.D., Ph.D., Virginia Commonwealth University and AHEAD President

The Leadership preconference options are broken down into three separate one-day and half-day segments - attendees may choose to attend all three or pick and choose among them to customize their learning. 
 
Leadership comes with challenges of many types. Perhaps you are a director who didn't get a great start in your new role and need resources to “right the ship.” Or perhaps you are thinking about applying for your first role as a director. Maybe you are a seasoned leader with aspirations to move beyond your current role. No matter where you are in your career, this session will provide guidance that can be applied to the opportunities and challenges you are, or will soon be, facing. 
 
Please join three seasoned higher education disability leaders as we discuss experiences navigating our careers in different institutional settings and roles. We will share important lessons learned and leadership approaches developed that have helped us successfully guide our offices through murky waters, as well as transition to new roles and positions, both within and beyond the disability office. We will discuss opportunities beyond director, key skills and responsibilities, clarifying your career goals, and how to prepare yourself for advancement.
 
Guided by participant questions and shared experiences, we will cover the following topics:
 
  • Assessing Your Starting Point:  Where you are and Where you want to be
  • Building Your Leadership Skills:  Within and Outside your Institution
  • Building Your Capacity: Building Institutional and Professional Relationships
  • Leadership versus Management:  Developing Staff
  • Exploring Leadership Opportunities Within and Beyond DS: Preparing for advancement.
  • Know Your Happy Place: Personal, Institutional, and Positional Fit
  • Resumes, Cover Letters, and Professional References
  • Thinking Ahead to the Interview Process
  • Figuring Out Your Next Steps:  When is the Right Time?
  • Getting Ready:  Tips and Tricks for a Smoother DS and Institutional Leadership experience
The session will reserve lots of time for discussion and Q&A with the presenters. We look forward to joining together with current and future leaders of our field for important conversations about how we can use our talents and skills to advance access for all students.

PC 13: Writing Accommodations That are Clear and Intentional

Mandie Greiwe, Purdue University
Paul Harwell, Dartmouth College

Writing clear and effective accommodations language is part art and part science. There is no one right way to do this, but getting it right smooths the experience for everyone involved and limits the risk of confusion. The presenters, who have rewritten accommodation language at multiple schools, will offer a very practical “how to” preconference session with seven clear principles to apply when crafting meaningful accommodation language that support clarity, consistency, and action. This workshop will coach participants through the principles with real-world examples and provide an opportunity to apply the principles to either provided examples or your own current accommodation language. This session will be useful for anyone hoping to revisit their current accommodation language, but it will be particularly helpful for those who are addressing language they have recently “inherited” with a new role and those who are in the early stages of implementing an accommodation database system.

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PC 14: Health Science Session 3: Advocating for Inclusive Technical Standards: An Interactive Workshop

Matthew Sullivan Ph.D., Washington University in St. Louis
Grace Clifford M.A.Ed., David Geffen School of Medicine at UCLA

The Health Science Accommdations preconference is broken down into four half-day segments - attendees may choose to attend all four or pick and choose among them to customize their learning. 
 
This pre-conference workshop is designed to educate attendees on promising practices related to the development of inclusive technical standards. Led by experienced presenters with a wealth of knowledge in drafting and updating technical standards across various programs, the session will provide a thorough exploration of methods to promote inclusive technical standards. Presenters will begin with an overview of the historical background of technical standards, their intended purpose, and legal and ethical implications, while highlighting key elements essential for inclusivity. Participants will then work in small groups to review their programmatic technical standards and collectively propose updates. Finally, the workshop will conclude with practical recommendations on how to effectively communicate the importance of inclusive technical standards to programmatic leadership. Active and ongoing opportunities for Q & A throughout the session will be provided, allowing participants to seek clarification and further insights, ensuring a comprehensive understanding of the material covered and the proposed amendments to their technical standards.

PC 15: ADA/504 Coordinators Session 3: Policy, Process & Responsibilities for ADA/504 Coordinators

Bree Callahan, University of Washington
Emily Lucio, University of Maryland

The ADA Coordinators preconference is broken down into four half-day segments - attendees may choose to attend all four or pick and choose among them to customize their learning. 
 
Are you new to policy and procedure development and/or monitoring as an ADA Coordinator? Are you working to plan or coordinate an infrastructure that supports compliance and accessibility efforts at your institution? Are you interested in exchanges ideas and perspectives with peers? 
 
This half-day session is designed as a venue for ADA/504 Coordinators or others involved in reviewing or establishing a policy structure for disability access and accessibility, to learn and discuss essential elements necessary to support the work across their institution. The session will begin with a broad discussion of policy planning and development, exploring governance structure for monitoring, and then narrow to elements of process and responsibilities. The presenters will ground policy development within larger policy processes and provide a policy development framework for participants. Some essential policies that will discussed include creating and adhering to campus grievance procedures and ensuring an effective interactive process to determine reasonable accommodations. After these presentations, participants will split into small groups based on the types of policies they are currently developing, or are interested in developing. Attendees will have an opportunity to interrogate their most challenging policy development issues in an venue that will allow for feedback and idea generation through collaborating and perspective sharing with other ADA/504 Coordinators who are doing similar work and leave the conference with progress made towards their next policy-related project.

PC 16: Technology Session 2: Digital Accessibility 101: What is it and what do we need to do about it?

Bruce Bailey M.Ed, U.S. Access Board
Korey Singleton Ph.D., George Mason University

The Technology preconference options are broken down into three separate one-day and half-day segments - attendees may choose to attend all three or pick and choose among them to customize their learning. 
 
In recent months, the DOJ and OCR have signaled their intention to integrate guidance/requirements with respect to digital access in upcoming updates to Section 504 and the ADA (Title II). While many institutions are aware of the need to ensure equitable access to their information and communications technology resources, they are unaware of how to go about it.
In this session, participants will be provided with a baseline understanding of digital accessibility, the relevant laws and guidelines impacting digital access in higher education, and proposed steps that institutions should take to conform with these laws and guidelines.   

PC 17: Community and Two-Year Campus Tools for Success

Michelle Mitchell M.Ed., Lehigh Carbon Community College
Teressa Eastman MBA, Butler Community College
Everett Deibler M.Ed., Badger Consulting and LCCC Adjunct
Meri Faulkner M.A., Spartanburg Community College

Come join us as we dive into the unique issues faced by two-year campuses around the country including dual/concurrently enrolled students, doing more with less by building relationships with faculty/staff, effective training on disability issues/accommodations for your institution, open enrollment issues including inclusive higher education programs, and advocating for more money through effective evaluation and assessment of your office. This session will provide dedicated time for networking, small group discussion, and experiential activities all culminating into an end-of-session roundtable discussion on “I have a situation that…”. So whether you work at a traditional community college, at your regional or state university, or some other configuration, we welcome you to join us for ½ day filled with practical application and discovery.

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PC 18: Health Science Session 4: Special Topics in Health Science Education

Grace Clifford M.A.Ed., David Geffen School of Medicine at UCLA
Matthew Sullivan Ph.D., Washington University in St. Louis
Charles Weiner J.D., Law Office of Charles Weiner
Maria Keller, Ph.D, University of California, Riverside
Maria Schiano, County College of Morris

The Health Science Accommodations preconference is broken down into four half-day segments - attendees may choose to attend all four or pick and choose among them to customize their learning. 
 
Specialized course accommodations are just one of many issues that are unique to health science programs. This session will cover many of the other commonly faced challenges for disability professionals who work with health science programs of any size or level, including:
 
  • Requesting accommodations on standardized and high stakes exams (licensure, STEP exams, OSCEs, etc)
  • Guiding students with recent diagnoses through the accommodation request process
  • Student self disclosure of disability in clinical settings
  • Remote learning requests
  • Advising faculty and administrators who may instinctively slip from the role of faculty into their roles as health care providers when working with students with disabilities
  • Addressing concerns from clinical faculty and staff about patient safety and student competence
  • Service and emotional support animals in lab and clinical settings
  • Anything else attendees bring to the session! 
Come prepared for discussions about how these issues and more can be approached, and bring your stickiest situations for creative input from peers and experts!

PC 19: ADA/504 Coordinators Session 4: Navigating the Spectrum and Nuance of ADA Coordination

Heidi Pettyjohn, University of Cincinnati
Bree Callahan, University of Washington

The ADA/504 Coordinators preconference is broken down into four half-day segments - attendees may choose to attend all four or pick and choose among them to customize their learning. 
 
The role of ADA/504 Coordinator is designed to support an institution of higher education systematically ensure equitable access across their institutional programs, services and activities. To engage in this work successfully a role needs to explore and understand a broad array of areas and aspects of accessibility through the across the numerous environments of a college. This session will cover many of the universally faced challenges for disability professionals who have the role of ADA/504 Coordinator on their campuses, including:
 
  • Guide leadership on organizational needs and priorities to address access requirements. 
  • Advance work to confirm campus digital environments are accessible (library holdings, websites, social media, software, etc.)
  • Ensure accommodations processes occur outside of the traditional academic and employment spaces, such as: the student conduct process or intersections with Title IX measures
  • Support systems of access and accommodations in university run hospitals, clinics, and or care facilities
  • Partner with stakeholders supporting accessible campus-sponsored events 
  • Monitor changes to laws and regulations and inform the campus community about new legal obligations
  • Other topics or questions posed by attendees
Come ready to engage in active discussion and leave with new professional connections and a better sense of how to manage all of the various ADA/504 Coordinator duties.

PC 20: Technology Session 3: A.I. Unleashed: Transforming the Accessibility of Images, Graphics, and Math Through Alt Text Automation

Kristin Juhrs Kaylor M.A., University of Alabama

How can you improve the quality of your alt text and the accessibility of your math while reducing the time spent on manual writing and work in MathML? This BYOD (Bring Your Own Device) hands-on pre-conference workshop guides accessibility experts, digital content creators, educators, and instructional designers in mastering the use of AI to generate accurate and intricate alternative text (alt text) and create accessible math. Using standard prompts and images that need alt text, attendees will have the opportunity to use AI (Google Bard and/or Chat GPT 4) to create alt text for infographics, diagrams, charts, figurative images, general images, art appreciation images, tables, scatter plots, graphs, math, and complicated math. AI generated alt text is changing the game for math because it is quickly generated and screen readers reliably read it properly, versus MathML which is time consuming to create and does not always read reliably. Images and math will be provided, but participants are encouraged to bring images and math of their own from their work. Finally, participants will explore best practices for using AI in accessibility work. Ultimately, this workshop can empower participants to speed their accessibility processes and enhance their online course and web accessibility, making digital content more inclusive for those with visual, learning, and cognitive disabilities, as well as those with limited internet bandwidth.


Participants should bring their own device to practice and are encouraged to bring examples of images from their work so that they can use AI to create alternative text they can use.

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Presenter Bios

Jamie Axelrod

Jamie Axelrod, M.S. is the Director of Disability Resources at Northern Arizona University and a past-president of the Association on Higher Education And Disability (AHEAD). Jamie is a sought after speaker on topics related to disability access and higher education, having expertise in disability law and policy, communication and information technology (ICT) access, and the reasonable accommodation process. Jamie is a respected contributor to professional listservs, having received the Fink-Ryan Award for the quality of his guidance, and a go-to consultant for complex issues. He has worked for the University of Wisconsin-Madison’s athletic department, as a mental health therapist, and for Protection and Advocacy Systems, Inc., a disability rights advocacy law firm where he served as an advocate for individuals with disabilities who were claiming that their civil rights had been violated. Jamie has served as co-chair of Northern Arizona University’s Commission on Disability Access and Design, AHEAD’s Board of Directors and the Board of Directors of the Coalition for Disability Access in Heath Science Education. He is a contributing author to the recently published Two Key Analytic Tools for Addressing Postsecondary Disability Law Questions (AHEAD 2023).
 

Bruce Bailey

Bruce Bailey has lead responsibility for the Access Board website and with providing technical assistance on Section 508, especially as that regulation relates to websites, software, and hardware. Bailey supports Access Board members serving on Election Assistance Commission (EAC) boards and committees. Bailey serves as the Access Board 508 Program Manager. Bailey has worked for thirty-five years in the field of digital accessibility and assistive technology, with the last fifteen years at the Access Board. Since 2001, Bailey has been an invited expert active in the W3C WAI Accessibility Guidelines Working Group (AG WG). Prior to joining the Access Board, Bailey worked at U.S. Department of Education OCIO and, prior to that, with the State of Maryland, Division of Rehabilitation Services.
 

Jamie Bojarski

Dr. Jamie Bojarski is the Director of Student Access Services, at Vanderbilt University. Dr. Bojarski aims to promote an inclusive community for students with disabilities by providing trainings, workshops, and one-on-one meetings to students, faculty, and staff. Jamie earned a Bachelor of Arts in Criminology from Indiana University of Pennsylvania and a Master’s of Education in Postsecondary Administration and Student Affairs from the University of Southern California. She earned her Ph.D. in Educational Research and Policy Analysis from North Carolina State University. Her research interests focus on transitions to college for individuals with disabilities. Prior to joining Vanderbilt, Jamie served as the Assistant Director of the Disability Resource Office at NC State providing access to students with disabilities and working with the campus community to engage in implementing Universal Design of Learning principles.
 

Melissa Butler

Melissa Butler has 23+ years of leadership experience in postsecondary disability services and currently serves as the Director of Student Accessibility Services at Rhodes College in Memphis, TN. As a one-person office in a private liberal arts setting, Melissa wears the multiple hats necessary to meet diverse student access needs and build collaborative relationships with faculty, staff, parents, and community partners. She leads an Advisory Group for Accessibility, Disability, and Universal Design as one method for advancing access and inclusion efforts on campus. Melissa is a TN-AHEAD past-president, and she spent the first eight years of her career focused on the intersection of disability and career. Melissa earned her M.S. in Rehabilitation Counseling degree from the University of Memphis. 
 

Bree Callahan

Bree Callahan is the ADA Coordinator at the University of Washington and provides leadership, coordination, and oversight to advance the University’s strategic priorities relating to access and accessibility. She has over 20 years’ experience in higher education, determining accommodations and providing consultation on ADA compliance matters of digital, physical, and program access. Bree has presented at local, state, and national conferences on a variety of topics relating to disability and access, transition of students with disabilities to postsecondary education, and systemic change toward more inclusive campuses.
 

Grace Clifford

Grace Clifford is the Director for Disability Services at UCLA's David Geffen School of Medicine. Born and raised in Cleveland Ohio, Grace is a double alumnus of Baldwin Wallace University. She has authored and co-authored several publications and pending publications regarding disability accommodation determination and disability access; including chapters in: Principles and Practice of College Health (Vaughn, Viera 2020), Equal Access for Students with Disabilities: The Guide for Health Science and Professional Education, Second Edition (Meeks, Jain, Laird, 2020), and Disability as Diversity (Meeks, Neal-Boylan, 2020). She is a co-chair and lead instructor for the Disability Resource Professional (DRP) academy, a former Board Member for the Coalition for Disability Access in Health Science Education, and the 2023 recipient of the Coalition’s Dot Mishoe Spirit Award. Her current research focuses on developing group models to support students with executive functioning and psychological based disabilities, barriers to seeking accommodations for under-resourced students, and improving disability access in health science and professional education.

Teressa Eastman

Teressa Eastman earned an MBA from Wichita State University in 1992 and has served as the Director of Disability Services at Butler Community for 20 years. She has previous experience working in Special Education in the public school system. At Butler Community College, Teressa serves as the chairperson of the college’s CARE Team, as well as, a member of the college’s four-person Threat Assessment Team. Teressa also serves on the college’s Inclusion Council, Textbook Affordability Team which works on open educational resources for students, and Satisfactory Academic Progress Review Team for Financial Aid. Teressa is also active nationally with the Association of Higher Education and Disability by serving as a co-chair of the Community College Special Interest Group. As a person with a disability, Teressa strongly believes in the value of the Americans with Disabilities Act and advocates for the rights and responsibilities of the disabled population.
 

Everett Deibler

Everett has his degree in Special Education and Human Development from George Washington University. Prior to joining JBC he spent five-plus years as a Learning Specialist at Lehigh Carbon Community College (LCCC), Where he provided training to faculty and staff around the concepts of diversity, equity, inclusion, accessibility, and disability sensitivity. Everett has over 10 years of experience in facilitating programs and discussions on the local, state, and national levels around student empowerment, person-centered approaches, inclusion, disability awareness, and disability sensitivity. Audiences include students, family members, state agencies, service providers, employers, secondary and post-secondary school faculty and staff.
 

Christina Fabrey

Christina Fabrey is the Director of the Student Success Center at Virginia Tech, having previously served as the Associate Dean for Advising and Academic Achievement at Prescott College. With a passion for promoting college student success and organizational excellence, Christina has been a higher education administrator and disability provider for over 15 years.  Christina earned a Master’s in Education from the University of Vermont, Professional Credentialed Coach (PCC) certification from the International Coach Federation, Board Coach Certification (BCC) through the Center for Credentialing Education Global, and Appreciative Inquiry Facilitator Certification through Champlain College.  As a Coach Trainer and Mentor, Christina has trained hundreds of higher educational professionals in coaching skills for over the last decade.  Having developed coaching programs at several institutions, she is grounded in coaching all students, including students with disabilities and students working towards academic recovery. Christina is active in the Association for Higher Education and Disability (AHEAD) by co-chairing their Coaching Knowledge and Practice Community and their Coaching Evaluation Community of Practice. Christina is a contributing author of Becoming Self-Determined: Creating Thoughtful Learners in a Standards-Driven, Admissions-Frenzied Culture and Becoming Self-Determined:  Practical Strategies for a Changing World, Field & Parker (editors). Her recent works focus on embedding holistic student care into faculty development and include “Careers, Advising, Teaching: A Holistic Approach to Student and Faculty Development.” in Re-imagining Teaching to Maximize Student Learning: Case Studies of Faculty Development Centers (Neisler, Looker, and Newman eds.) and “Resilient and Flexible Teaching (RAFT): Integrating a Whole Person Experience into Online Teaching” in Resilient Pedagogy (Thurston, Lundstrom, and Gonzalez, eds.). Her edited anthology, Coaching in Disability Resources: From Transactional to Transformational, was published in the spring of 2023 and co-edited with Master Certified Coach, Jodi Sleeper-Triplett.
 

Meri Faulkner

Meri Faulkner serves as the Assistant Coordinator for Student Disability Services at Spartanburg Community College in South Carolina. She earned her undergraduate degree from Clemson University in 2014 and a Master’s degree from Gallaudet University in American Sign Language Interpretation in 2018. Prior to transitioning to her current role in 2019, Meri worked as an interpreter for k-12 and post-secondary institutions. She has served on several boards including the South Carolina Registry of Interpreters for the Deaf and the National Association of Interpreters in Education. Meri currently serves her state chapter of AHEAD in South Carolina as the co-chair of the Programming Committee and will transition to the role of President in 2025.
 

Ann Fredricksen

Ann Fredricksen has her BA in Physics from Carthage College and her MS/LIS degree from the University of Illinois Urbana-Champaign. She has been working for Disability Resources and Educational Services in the Accessible Media Services Office since 2008. She now serves as the Coordinator of Accessible Media Services, which provides accessible learning material for courses being taught within the University’s system. Ann has been focusing her career on media accessibility which includes accessible print material, closed captioning, as well as audio description. She has created a captioning training course to serve as a resource for the University of Illinois’ faculty and staff on how to meet accessibility standards with free to low-cost software already available to this population and is currently working on a similar course for audio description.
 

Mandie Greiwe

Chester Goad

Chester Goad, Ed.D. is the Director of the Accessible Education Center at Tennessee Tech University, and also teaches in the graduate school for the College of Education, and he also serves as one of Tennessee Tech’s Diversity Champions. He is the current AHEAD President-Elect, and is also a member of the Editorial Review Board for JPED. He is a former TNAHEAD President and is a recipient of the Dona Sparger award for professional service, TNAHEAD’s highest honor. Chester has only missed one AHEAD Conference since 2009, and ironically, it was the virtual conference. In addition to having presented Conference Sessions for AHEAD, Chester has also led Pre-Conference sessions and AHEAD Master Classes. In 2013, he co-authored Tennessee’s “Dyslexia is Real” law.
 

Paul Grossman

Paul Grossman, J.D. is the Executive Counsel of AHEAD with over 40 years of service at OCR in Washington and San Francisco, most of them as a Chief Regional Attorney. Paul also taught disability law for over 20 years at University of California, College of Law. Paul remains a frequent guest lecturer for AHEAD, CAPED, UC College of Law, UC Berkeley, the California Community College System and the National Association of ADA Coordinators. Paul served multiple terms on AHEAD’s Board of Directors and remains a member of the AHEAD Public Policy Committee as well as the Disability Rights Advocates (DRA) Expert Advisory Board. Through investigation, decision writing, and negotiations, Paul has addressed every form of discrimination in education including race, national origin, sex and disability, often developing new approaches for protecting the civil rights of students. Paul is the author of AHEAD’s publication, The Law of Disability Discrimination for Higher Education Professionals. Paul joins Jamie Axelrod, M.S. and Mary Lee Vance, Ph.D. in two book chapters on analytical tools and procedures for DSS officers when they face their most complex and challenging questions, recently published by AHEAD.
 

Paul Harwell

Paul Harwell is currently the Associate Director of ADA/504 Compliance in the Office of Institutional Diversity and Equity at Dartmouth. Paul is nationally recognized for his work in higher education and disability. His work is grounded in the principles of civil rights and barrier removal being shared responsibilities across institutions. A 16-year higher education and disability resource professional, Paul has extensive experience supporting students, faculty, staff and public access and accommodation. He is passionate about supporting the development and growth of others and serves as a mentor to colleagues and students at Dartmouth and around the country. Currently, Paul is responsible for leadership on campus-wide disability access via policies, procedures, and training. Paul is a doctoral candidate in Higher Education Administration at Texas A&M University, with a focus on higher ed law, policy, and finance. His dissertation topic is about university faculty experiences teaching students with disabilities.
 

Crystal Hill 

 

Kristin Juhrs Kaylor

Kristin Juhrs Kaylor, M.A., is the Senior Accessibility Instructional Designer at The University of Alabama, College of Continuing Studies. She has over 23 years of experience in education accessibility, 15 years of experience as an educator (online learning, publications, and teaching), and 10 years of instructional design experience. For the past 5 years, she has led The University of Alabama Online’s course accessibility efforts, making UA is a national leader in online course accessibility. She is a Certified Adobe PDF Accessibility Trainer. She holds Section 508 web standards and authoring accessible documents certificates through the Office of Accessible Systems & Technology, Department of Homeland Security. She recently authored the chapter, “The University of Alabama Online’s Digital Accessibility Course Development Process, Practices, and Tools,” for the QM book, A Guide to Digital Accessibility: Policies, Practices, and Professional Development. Kristin has presented/been selected to present on online course accessibility at OLC Accelerate, Accessing Higher Ground, CSUN Assistive Technology Conference, QM Connect, and Alabama Instructional Design Network (AIDN) Conferences.
 

Maria Keller

 Dr. Maria Keller, PhD, is the Associate Director for the Student Disability Resource Center (SDRC) at the University of California Riverside. She provides direct services to graduate and medical students with disabilities and oversees the team of Disability Specialists. They have been at UC Riverside for over 8 years and are a licensed clinical psychologist in the state of California with over 20 years of experience in mental health and education. They have received specialized training in neuropsychological assessments and have provided training on the subject matter. Additionally, they hold a Learning Disability Specialist Certificate issued by the State of California and have conducted Learning Disability assessments for college-age students. Specifically, they have worked with students with disabilities (visible and invisible) in health science education programs since 2005, from allied health to medical education. They served on the board for Coalition on Disability Access in Health Science Education and are an active member of the Association on Higher Education and Disability (AHEAD). They are also the co-chair of the AHEAD Health Science Knowledge and Practice Community (KPC), which provides support, guidance, and resources to AHEAD members working with students with disabilities enrolled in allied health, behavioral health, and/or professional-level health science programs. Dr. Keller is the daughter of Mexican immigrants and the first in her family to go to access higher education. The culmination of experiences due to the intersecting identities, including undiagnosed disabilities during most of her education, have fueled a passion for to support those seeking accessible opportunities.

Amanda Kraus

Dr. Amanda Kraus serves as Assistant Vice President for Campus Life and Executive Director for Disability Resources at the University of Arizona. UArizona’s DRC is one of the largest in the nation, and considered an international model of progressive service delivery, uniquely positioned to approach campus access systemically. DRC often partners with the US State Department and the Global Sports Mentoring Program to host international delegations of disabled people and professionals to impart best practice for service delivery as well as disability sport and culture. Dr. Kraus is Associate Professor of Practice in Higher Education where she teaches courses on student services and disability, using disability studies to inform research and teaching that challenges deficit or tragedy rhetoric on disability and frames disability in the context of social justice, shaped by dynamics of power and privilege. Dr. Kraus is Past President of the Association of Higher Education and Disability and has had the privilege of working with institutions and organizations such as Duke, Wake Forest, Northwestern, Johns Hopkins, the National Collegiate Athletics Association, and the Association of American Colleges & Universities. Dr. Kraus also has extensive international experience. She has traveled for consulting engagements at Singapore Management University and Singapore’s Temasek Polytechnic Institute, and was the featured speaker at l’Association Québécoise Interuniversitaire des Conseillers aux Étudiants en Situation de Handicap in Montréal, CA – the first plenary talk to be delivered in English in the organization’s twenty-year history. She was an invited speaker for the US-Japan Collaboration on Disability and Self-Advocacy in Higher Education, co-sponsored by the US Embassy in Tokyo, and was twice invited to join a bilateral delegation convened by the US State Department to discuss disability access in education in Beijing, CH and in Washington, D.C. And recently, she spent two weeks consulting on universal design at the US International University of Africa in Nairobi, KE. Outside of work, Dr. Kraus is an avid wheelchair tennis player previously served on the Board for the United States Tennis Association Southwest Section to elevate the visibility of wheelchair tennis. She currently serves on the Board of Visit Tucson to promote accessibility across the hospitality industry.
 

Rachel Kruzel

Rachel Kruzel, ATP, is the Higher Education Specialist for Texthelp where she supports higher education institutions across the United States and Canada as they explore, adopt, and implement technology based literacy, STEM, and accessibility based solutions to help create more inclusive, equitable, and accessible campuses and learning spaces for all students and campus members. She is a RESNA Certified Assistive Technology Professional and spent over ten years working as an Assistive Technology and Accommodations Specialist in Disability Resource Offices prior to coming to Texthelp. During her time in higher ed, she built and developed assistive technology programs at both schools she worked at, as well as coordinated the provision of accommodations. Rachel is a national expert in the areas of assistive technology, digital accessibility, accessible course materials, and accommodation provision around testing and notetaking. Rachel presents both regionally and nationally on these topics and others and is s a member of AHEAD and MNAHEAD.
 

L. Scott Lissner

Scott Lissner is The Ohio State University's ADA Coordinator and 504 Compliance Officer. Scott is also an Associate of the John Glenn School of Public Policy and serves as a lecturer for the Moritz College of Law, the Knowlton School of Architecture and Disability Studies. Scott is a Past President and Public Policy Chair for AHEAD. He is a regular and popular presenter both nationally and internationally.
 

Emily Singer Lucio

Since 1991, Emily Singer Lucio has worked for a variety of institutions in higher education and disability since 1991. She has been a member of the Association of Higher Education and Disability (AHEAD) since 1992 and served on the Board of Directors from 2007-2010. She has been the Editor for the AHEAD newsletter, the ALERT, the Chair of the Policy Committee and serves as a reviewer for the Journal of Postsecondary Education and Disability and also the SIG Chair for ADA Coordinators. Over the years, she has given many presentations to students, parents and faculty, as well as presented at the AHEAD conference annually since 1997, including on Emergency preparedness with Irene Bowen.. Emily received her BA in Public Policy Studies: Special Education-Legislation and Practice from The University of Michigan in 1992 and went on to receive her MA in Special Education from Eastern Michigan University in 1993. She collaborated with several professional colleagues in the field on the development of the revised disability services survey and wrote one of the introductions for Peterson’s Colleges for Students with Learning Disabilities or ADD in 2003 and again in 2007. From August 2006-August 2015 Emily was the Director of Disability Support Services and The Catholic University of America. In 2015 Emily became the Director of ADA Compliance and Disability Services at Johns Hopkins University. In August 2021 Emily started as the first full time ADA Coordinator at The University of Maryland.
 

Katherine MacDonald

Katherine MacDonald, Ed.D., has worked in higher education disability services for almost a decade and currently serves as the Director of Disability Services and Adjunct Professor of Education at Randolph-Macon College. A former middle school special education and English teacher in west Philadelphia, Kate began her career in higher education disability services at Salisbury University. She is passionate about diversity, access, and equity in education and working with students to develop the skills, competencies, confidence they need to meet their personal and academic goals. Outside of her role at Randolph-Macon College, Kate serves on the Board of Directors for Delta Alpha Pi, international disability honors society and enjoys serving as an executive functioning coach for local middle, high school, and college students. Kate earned her Ed.D in Contemporary Curriculum Theory and Instruction: Literacy from Salisbury University and her research focuses on the intersection of literacy and disability identities and experiences of college students with reading disabilities.
 

Jon McGough

Jon McGough, M.Ed. has more than 15 years of experience coordinating ADA accommodations in higher education and private business. He served on the Board of the Coalition for Disability Access in Health Science and Medical Education and is a past President of the Washington Association on Postsecondary Education and Disability, and contributed to two chapters in The Guide to Assisting Students With Disabilities: Equal Access in Health Science and Professional Education. His list of clients and past employers includes Kaiser Permanente School of Medicine, the University of Washington, Portland State University, and Amazon, among others. He is currently the Student Disability Specialist at University of California, San Francisco, and maintains an active consulting practice.
 

Gabriel Merrell

Gabriel Merrell is a certified ADA Coordinator who has been working in areas directly related to physical access, IT access, accommodations, inclusion, and universal design for 15+ years. He is a Past President of ORAHEAD, and the co-chair of the AHEAD ADA Coordinators Knowledge and Practice Community. 
 

Michelle Mitchell

Michelle Mitchell earned an M.Ed. in Rehabilitation Counseling from Penn State University and has been in the profession for over 23 years. Seeing the inequity of opportunities for persons with intellectual and developmental disabilities, Michelle has endeavored to change opportunities by changing the way our culture interprets disability and championing liberation. Through this work, Michelle has developed sustainable relationships opening the doors of inclusion across many campuses, 2 year and 4 year alike. With over 17 years at Lehigh Carbon Community College as a Disability Learning Specialist and various community connections, Michelle has collaborated on a number of projects to open doors of equity across her community.
 

Jennifer Murchison

Jennifer Murchison is the Executive Director of Universal Access and Inclusion and ADA Coordinator in the Office for Disability Justice at California State University, Sacramento (Sac State). Jennifer's work is grounded in the principles of social justice and civil rights as integral foundations of administration and institutional work. In her 23+ years as a professional in higher education and disability services, Jennifer has forged friendships and mentorships up and down the ladder. Jennifer is leading efforts at Sac State to be more intentional with inclusionary practices on campus, with employment searches, during events, and in general. She is working with colleagues to ensure disability is seen as a valued aspect of diversity, addressing ableism across identities, and highlighting that ableism is systemic - something we all should acknowledge, address, and correct.
 

Heidi Pettyjohn

Heidi Pettyjohn is Executive Director for Accessibility at the University of Cincinnati, where she serves as ADA Coordinator and supervises the directors of accessibility offices on the main and regional campuses. Heidi provides institutional leadership and guides efforts in the sustainment of an accessible and inclusive experience for disabled students, staff and visitors at the university. In the past four years, her work has focused particularly on leading the university in sweeping changes to their approach to ensuring that websites and other electronic and digital content is accessible to disabled students, employees, and community members.
 

Maria Schiano

 Maria Schiano is the Director of Accessibility Services at County College of Morris in New Jersey. She was appointed to AHEAD’s Board of Directors to serve as a Director-At-Large as the Community College representative. She also holds the role of the AHEAD Affiliates liaison, which helps connect affiliate groups across the country. Maria is also the immediate past-president of New Jersey AHEAD.  She has over 20 years of higher education experience, specializing in disability services and access, LGBTQ + services and promoting equity and inclusion through a social justice lens.

Korey Singleton

For over 25 years, Korey Singleton has advocated for technology accessibility and the use of assistive technology by individuals with various types of disabilities at home, at work, and in the classroom. At present, he is the Deputy ADA Coordinator for Accessibility and Assistive Technology Initiative Manager for GMU, operating under the Office for Diversity, Equity, and Inclusion. His unit is tasked with developing and implementing a university-wide strategy for addressing the information and communications technology accessibility needs of students, staff, faculty, and visitors with disabilities. He is also an adjunct faculty member teaching web accessibility and design in the College of Education and Human Development.
 

Jodi Sleeper-Triplett

Jodi Sleeper-Triplett, BA, MCC, BCC, is a Master Certified Coach, trainer, mentor, and speaker. She is the author of Empowering Youth with ADHD, a contributing author of Becoming Self-Determined: Creating Thoughtful Learners in a Standards-Driven, Admissions-Frenzied Culture (2016) and Becoming Self-Determined: Practical Strategies for a Changing World (2021), and co-editor of From Transactional to Transformational: Coaching in Disability Resources (2023). Her company, JST Coaching & Training, provides research-based student and neurodiversity coach training programs to individuals and educational institutions. Jodi is the recipient of the 2016 CHADD Hall of Fame Award & 2017 ADHD Coaches Organization Founders Award. She is considered the foremost authority on student and neurodiversity coaching. During her two-year term as president of the Association of Coach Training Organizations, Jodi's platform focused on diversity, equity, and inclusion in coach training, and she continues to forward social justice initiatives.
 

Aaron Stickney

Aaron Stickney is an Undergraduate in Communication at Eastern Illinois University. He has been working for Disability Services and Educational Services in the Accessible Media Services office at the University of Illinois since 2021.
 

Chris Stone

Chris Stone, Ed.D. is Director of Disability Resources at Washington University in St. Louis. Dr. Stone leads Disability Resources in its efforts to assist disabled students in meeting their academic and personal development goals and supports the University in the broader mission of inclusivity and opportunity for disabled students. Following graduation from Central College (Pella, IA), Chris taught 7-12 Literature and Language Arts and coached track and cross-country before attending St. Ambrose University (Davenport, IA) and earning his M Ed: Post-Secondary Disabilities Services. Chris completed his Ed D from George Washington University, in Washington, DC. Chris previously served on the board of the Association on Higher Education and Disability (AHEAD) and the North Carolina affiliate of AHEAD (NCAHEAD), and currently is the President of Missouri AHEAD. He has presented at a number of national and international conferences, co-chaired AHEAD’s annual conference (2016), and acted as the Accessibility Advisor for the ACPA Convention (2022). Of particular note, Dr. Stone gave a keynote address and was a featured presenter at the Inaugural Inclusion School conference in Guayaquil, Ecuador in 2020.
 

Matthew Sullivan

Matt Sullivan is the Assistant Director of Disability Resources at Washington University in St. Louis and serves as DR’s liaison to WashU’s School of Medicine, acting as the primary contact for SoM faculty/staff, students, and prospective students. In this role, Matt works closely with programs in Medical Education, OT, PT, Audiology (and more) to create accessible and inclusive educational environment for disabled students pursuing their degrees within Health Sciences and Medicine. He is currently serving as a co-curriculum developer and Instructor for the Disability Resource Professional (DRP) Academy, a highly focused, hybrid professional development experience for disability resource professionals seeking expertise in medical education. Matt has also served the Association for Higher Education and Disability (AHEAD) as a member of the Professional Competencies working group, assisting in the creation of the organization’s guiding professional standards, and as the Chief of Staff on the Executive Committee of the Board of Directors for the Coalition for Disability Access in Health Sciences Education.
 

Mary Lee Vance 

Currently Director of the Disability Access Center, Testing Center, Disability Cultural Center, and Assistive Technology Lab at California State University Sacramento, where she has also served as interim Director for the Office of Equal Opportunity, Title IX and Discrimination, Harassment and Retaliation (DHR), under the Inclusive Excellence Division. She has taught undergraduate and graduate courses including disability studies, successfully written federal grants, serves as a reviewer for the AHEAD and NACADA refereed journals and for over 16 years has taught and continues to teach disability law classes and seminars with Grossman, Axelrod and Vance Consulting with specific focus on the intersection between racism and ableism, ADA and Title IX, and other intersections, as well as additional subject areas. Among other honors, Mary Lee was presented AHEAD’s Professional Recognition Award in 2012, the AHEAD Duraese Hall Excellence in Diversity and Inclusion Award in 2020, and the AHEAD Blosser Award in 2023. She has published in referred journals, books, and periodicals, and lead-edited 5 books published by NASPA, NACADA and AHEAD. The books include DISABLED Faculty and Staff in a Disabling Society: Multiple Perspectives in Higher Education; Beyond the Americans with Disabilities Act: Proactively Planning for Accessible Post-Secondary Educational Offerings Now and into the Future; Advising Students with Disabilities: Developing Universal Success; Laws, Policies and Procedures: Tools for Postsecondary Student Accommodation; and the newly released DISABLED Faculty and Staff: Intersecting Identities in Higher Education, Volume 2.
 

Andrea Vassar

Andrea Vassar is the Executive Director Campus Accessibility and ADA/504 Coordinator for Tulane University. Andrea is a certified ADA Coordinator through the University of Missouri and has expertise in employment accommodations, campus and digital accessibility, disability advocacy, and support for students in the entire kindergarten through higher education spectrum.
 

Katy Washington 

Katy Washington, J.D., Ph.D., is the inaugural Chief Accessibility Officer at Virginia Commonwealth University in the Office of Institutional Equity, Effectiveness, and Success and serves as the ADA/Section 504 Coordinator. She currently serves as President of the Board of Directors for AHEAD. She has spent over eighteen years working with faculty and staff to facilitate an inclusive campus environment for disabled students. In her current role, Katy uses an innovative approach to proactively remove physical and digital barriers to equal access by collaborating with workgroups and partners across the university; administering the employment-related accommodation process; and ensuring university compliance with relevant state and federal laws which directly impact equal access and inclusion of disabled employees, students, and visitors. Katy received a Master of Science in Counseling Psychology from the University of Central Arkansas. She also holds a Juris Doctor from the University of Arkansas at Little Rock and a Ph.D. in Public Policy from the University of Arkansas.

Charles Weiner

Charles Weiner is a Pennsylvania attorney with more than 35-years experience, whose practice is focused on Civil Rights and Disability Rights. He represents clients not only throughout Pennsylvania involving special education and school discipline but he also represents individuals with disabilities throughout the nation concerning accommodations in post-secondary education, post-secondary entrance exams and professional licensing and certification examinations such as the SAT, ACT, LSAT, MCAT, bar exams and the United States Medical Licensing Exam (USMLE) and COMLEX. He served as lead counsel in Sampson v. National Board of Medical Examiners, Berger v. National Board of Medical Examiners, Hartman v. National Board of Medical Examiners, Bibber v. National Board of Osteopathic Medical Examiners, and Grinbaum v. Law School Admission Council. Charles served as a Commissioner on the American Bar Associations Commission on Disabilities. He has presented and organized numerous national presentations on disability in education.